Rating & Review Keseluruhan Santa's Hotel Aurora & Igloos

Nice staff, pleasant breakfast, and seeing the aurora borealis while lying in bed is an incredible experience. But it still can't quite justify the price. Quite a few short black hairs on the pillow (neither my wife, nor I have black hair) and if you don't get an igloo at the edge of the property, the light pollution is probably too bad to see much. A shame that a hotel that advertises seeing the northern lights doesn't at least dim the outdoor lights after 10pm (or put them on a movement sensor?).

A nice experience but definitely not worth the exorbitant price, particularly considering the basic nature of the property and amenities. What isn’t shown in the advertising photos is the proximity to other igloos and to the road. Due to this there is plenty of unnatural light which obviously impacts the stargazing/aurora experience. We wouldn’t return

Very friendly and great customer focus!

They are very nice people! I really enjoy my time here

The food was surprisingly excellent, particularly the breakfast buffet. Dinner was also great. We had the salmon soup, salmon on beet risotto and the deer sirloin. All delicious. Unfortunately, although there were Northern Lights the night we were there, they were very hard to see because there is so much extra lighting around the hotel. Like incredibly bright parking lot lighting everywhere. You need to leave the hotel and go onto the nearby cross country ski trails. Also, the wifi was so bad we almost missed all the aurora app alerts. So, it was frustrating to have to wake up at 3 am, try to find a wifi signal and check the alerts. We couldn't confirm anything through our windows because of all the lights.

This property is so nice. We were so happy. Igloos are good. Hotel rooms are OK. Not to big except suits. Luosto center is in walking distance.

Sehr schöne Unterkunft. Das Personal ist sehr freundlich und der Ofen im Zimmer ein echter Traum. Gerne wieder.

가족여행에 추천합니다.

Aamupala oli loistava. Maiset huoneesta hyvät ja palvelu hyvää

It was nice a little quiet because is not higuera sea son but really good if you enjoy to walk.

Calidad relacion precio esta muy bien y buena comunicación

We spent two nights at Santa Aurora in an Igloo. The igloo was cute, warm and the view was spectacular as expected. Unfortunately their was no snow when we went, but that‘s not the Hotels fault ;) Either way we didn‘t expect it to be this quite, if you come before december be prepared that there are no shops and only 1-2 restaurants in the area, so you better rent a car in advance. The breakfast was nice and everyone was friendly, would come back to sleep in a snowy Igloo :)

Ok

Rooms were kept too hot, even with the window open our whole stay. Lights were on in the carpark all night which reflected into our room. I requested a high floor, north facing room on booking, but was given a ground floor room on arrival. No rooms in this hotel face north which I wasn't made aware of until check-in, despite my emailing about it. On questioning the ground floor room, I was told I had to pay €30/night extra for a higher floor room, which was never mentioned in previous correspondence with the hotel. Despite the above, I do recommend this hotel and would stay again.

Disappointed that we didn't see the lights but other than that , excellent

Upea paikka, rauhallinen sijainen lähellä luontopolkuja ja upeaa luontoa. Monipuolinen aamupala! Mukava henkilökunta. Suosittelen!

Struttura moderna e pulita, camere spaziose, posizione ottima per i sentieri.

Der Aufenthalt im Hotel war sehr schön und das Personal war sehr freundlich.

Hyvä sijainti ja siistit toimivat huoneet ja ylellisyyttä sauna

Kiva paikka yhden yön pysähdykselle. Erinomainen aamiainen ja hyvät löylyt huoneen saunassa.