location was good. close to shops and the esplanade. reception organised late check in for us.

Exceptional service and friendly staff

Very central

Decent enough. AC sucks, I am glad I stayed in winter. Some strange noises I couldn't figure it out.

The host had really good communication leading up to our stay and was friendly and helpful throughout, including when we met her at Lake Central. Fairly basic room and amenities, but the location was really great.

Staff friendly, room not great - needed proper cleaning from top to bottom (including under things) Great location though

The staff were wonderful - very friendly & helpful

I like to watch a bit of TV at night but it was impossible the TV was full of static it wasn’t good I think it is an outdated TV or the aerial not sure and a little privacy curtain would have been nice over the aircon unit I had to be aware of that when I was turning on the bedroom light.

Fine for a budget stay. Very quiet. Easy contactless checkin. Spacious studio.

We had a truly wonderful stay at this hotel in Cairns and couldn’t be happier with our experience. The location is absolutely perfect—right in the heart of Cairns, yet still peaceful and quiet. Everything you need is within easy walking distance: the beach, restaurants, cafés, and shops are all just about 200 metres away, which made getting around effortless, especially as a family. The hotel itself was exceptionally clean and very well maintained. From the rooms to the common areas, everything felt fresh, comfortable, and thoughtfully cared for. We also felt very safe throughout our stay, which is incredibly important when travelling with family. What really sets this place apart, though, is the people. It’s family owned, and you can genuinely feel it in the way the owners and staff treat their guests. The hospitality was sincere, warm, and welcoming—not forced or scripted. They went out of their way to make us feel at home, always happy to help, give local tips, or simply have a friendly chat. It was a fantastic family stay, and we created great memories here. If you’re looking for a clean, safe, centrally located hotel with heart and outstanding hospitality, this place is a gem. We would absolutely stay here again and highly recommend it to anyone visiting Cairns.

Staff was excellent and friendly. Stored our luggage until our afternoon flight time even though check out was at 10am. Thank you!

Frienly staff

Staff was lovely. But it was very hot...not enough lounge or chair combined for all of us to sit. No power points unless you unplug TV or microwave.

Convenient close to everything

Self contained for a affordable price

Not much parking but if you get the timing right for the parking you will be ok

Stayed at this property with a 1 year old and the room was located on the top floor so had to climb 6 flights of stairs to go up or down. It was noisy as the sound echoed through the property so Friday and Saturday night was hard to sleep. The room was not clean to the point that we found contact lenses on the table, hair in the shower and our one year old was finding all sorts of gross stuff around the room. Positives were the price and size of the accomodation.

Very central to everything. Train and big shopping centre only 10 minute walk. Woollies 5 minute walk. Waterfront less than 5 minutes. Heaps of eateries there. Even though we had late checkin (after 5pm) easy to get our key and gate code. Apartment had separate bedroom. Ensuite good size with walk-in shower. Nice hot shower.Kitchen has microwave, kettle, small fridge and few dishes. No cooking elements which we knew before we stayed. Maria very helpful and friendly. Good accommodation at reasonable price. Only downside was the towels very thin. Would stay there again.

This property was perfect for our family. It was close enough to town, foreshore and shopping districts to be able to walk there with ease. Kids loved the pool and the accommodation had everything we needed. The hosts were friendly and helpful. Would definitely book another stay here.

Tidy, friendly hotel right in the go area of Cairns. We'll priced and next to everything. Useful well-kept pool as well.