We had a great time at the hotel. The staff were very friendly and helpful, the rooms were clean and comfortable, and the atmosphere was relaxing. The location was convenient, and we really enjoyed the facilities. Overall, it was a wonderful stay, and we would definitely come back.”

Outstanding

I recently stayed at Palazzo Dama in Rome and was very disappointed with the value for money. The rate was close to $1,000 per night, but the experience fell far below expectations. The room was extremely small, outdated, and lacked any luxury feel — it honestly wouldn’t be worth even $100/night elsewhere. The building itself is old, narrow, and uncomfortable, and there is no parking available, which adds further inconvenience. That said, the staff were outstanding — friendly, helpful, and genuinely kind throughout our stay. Their professionalism and hospitality were the highlight of the experience and the only reason this review isn’t rated lower. They made us feel welcome and supported, even though the physical condition of the hotel didn’t meet expectations. Unfortunately, despite the beautiful photos online, the hotel doesn’t reflect a five-star experience in reality. For this price, you can find much better options in Rome.

Lovely hotel

Localização excelente, atendimento gentil e competente! Auxílio precioso nas indicações e reservas! Decoração maravilhosa! Excelente opção para estadia em Roma

Lovely hotel - a few tweaks and it would truly be five star.

The Hotel Dama is beautiful! The front desk staff is pleasant and helpful. Our room was lovely (though a bit inefficient for two large bags). It is also very well situated for walking to all the monuments, restaurants and shopping. We were disappointed that the onsite restaurant was Peruvian. Why, in the heart of Roma? Also, though the garden and pool area is a beautiful spot to relax, the poolside service was not good. We were overall content with our stay.

Mi hanno dato una camera a piano terra del palazzo !! Da non pagarli

Always a joy to stay here. The pool is a gem

Clean and beautiful hotel, very good service. Anything you need is in walking distance. Highly recommended place

Great location near Piazza Popolo, Spanish Steps and Villa Borgese. The staff are very nice and helpful. We didn't eat at the restaurant but breakfast was expensive We would stay there again

Otroligt trevlig personal. Personligt och vackert.

No spa or gym but under construction Construction noise from across street loud Food in restaurant good Love hotel

Hyvä sijainti ja kaunis hotelli. Rakennustyöt lähistöllä ja liikenne aiheuttivat melua. Ystävällinen henkilökunta.

Beautiful hotel

The staff were wonderful. They arranged to ship a package home for us so I didn’t have to carry it as we continued in our travels. Waitstaff was fabulous

Hotel Staff was amazing; especially the restaurant staff!!

Excellent service. Friendly staff!

La struttura è davvero una perla in quanto si trova nelle immediate vicinanze di piazza del Popolo e quindi di conseguenza bastano davvero 10 minuti di passeggio per ritrovarsi a piazza di spagna, via condotti ecc... Lo staff è davvero gentilissimo, particolarmente Fabrizio all'uscita e la Signora Greta. Lo consiglio vivamente come albergo, l'ambiente è magnifico, è un palazzo con un arredo fine ed elegante, soprattutto la zona della scala e la parte esterna della piscina. Nota dolente le camere a mio avviso sono davvero troppo piccole, avendo preso una junior suite al non può essere denominata tale avendo solo 25mq, di base è una camera normalissima, anzi mi viene da dire se la mia era una junior suite, le camere di categoria inferiore cosa sono?...

Beautiful hotel. Great location. Overall staff was nice but the night receptionist is extremely rude. We came back at around 2 am. He was rude and after after correcting him he became aggressive and started calling names. Went to the staff next day as we wanted to talk to the manager. Never heard back while we stayed for 1,5 day more. Rooms are nice but here and there could use an update. Iron board was completely dirty and burned.