Rating & Review Keseluruhan Hotel Casa Blanca

This property is clean and centrally located. This is my go to for all my visits

Muy cómodo

Very clean and well maintained property.

Todo fue excelente. Además, la cd es muy agradable

The location, flowers and free transportation to the airport.

Muy bueno y agradable solo falta hielo y pusieron solo una botella pequeña de agua

Está en el ingreso de La Ciudad de Chetumal

Buen lugar

Es sin duda una hotel 2 o 3 estrellas, los cuartos muy limpios pero reducidos, cuenta con todo lo necesario para una estancia express, no tiene restaurante, había habitaciones disponibles en planta baja y nos mandaron hasta la ultima, esta cerca del centro de Chetumal pero no en el centro, ya andando caminando por el centro observe mejores opciones.

We needed a little extension on the check out and that was very expenses, I don't think that was fair.

Bathroom lock was loose and wash hand area was dirt. It had something that looked like vomit

Bien, tranquilo, nos agradó pasar la noche ahí.

Me gustó la cama

It's very clean and well taken care of.

Es un excelente hotel para llegar y descansar en plan de negocios, muy centrico.

There is nothing I did not like, everything was great!

We had a 2 night stay at this property. Our room was clean and the bed was comfortable. There is an elevator and free parking on the property. It would have been nice to either have a mini fridge in the room or an ice machine in the facility. There are some restaurants within a 5-10 minute walk and it is about a 15 minute walk to the Mercado and museum. The malecón is a walkable distance as well. We would stay at this hotel if we were to visit Chetumal again.

Es buena relación precio beneficio

El lugar muy bien ubicado y muy cómodas las camas es un buen lugar para ir a descansar

We went to Chetumal for a shopping trip gettaway. I saw this property online and it looked perfect, clean, luxury and nice for a relaxing one night stay. First issue we had was parking. The lot was tiny and our Ford F150 barely fit. It did not look anything like it did in the online description. It was more like a cheap, outdated motel. The outdoor furniture all worn and cheap. I was instantly disappointed. We went to room and it was tiny, outdated and frankly, kind of creepy.... I noticed a large 1 or 2" gap under the door making me think it might have geckos and bugs. We were exhausted after a 5 hour drive and layed on top of the bed. I then heard all the noise "testing 1234, testing 1234" I stepped outside and somebody was testing a loud speaker. I thought there is no way I can be comfortable staying here. We decided to leave. We left the key and did not take the key back or talk to the clerk at the front desk as they not speak very much english - it would be hard to explain and we were tired and overwhelmed with now finding a new hotel that late. We left and found a nice hotel but it took 2 hours. I wrote to the hotel right away and requested a refund. Nobody replied for 2 days "it doesn't work that way" and refused to give us refund. I was glad we left there but believe I should have received a refund since we were in the room only 30 minutes. There were very few guests. This property is literally nothing like what you see online.