Rating & Review Keseluruhan The Portpatrick Hotel by Compass Hospitality

It was beautiful staff were lovely couldn’t help enough no problem, weather helped make it a perfect stay.

Staff friendly and helpful tho woefully undermanned, every staff member seemed to have 2 or 3 jobs.they were excellent despite the pressure. Booked unto a"superior" double room ,it certainly was not. The room we were moved to was lovley a great improvement. One thing that stuck in my throat the new parking policy: to pay almost£150 a night and then to b charged to park at the hotel is quite frankly digusting, especially as it is subject to dynamic pricing. I would b reluctant to stay here again solely because of this issue

Understaffed, slow service , Olivia seemed to be doing everything , she was excellent and made the rating good instead of poor.

Lovely setting on the water. Must pay for parking; our room is basic and could use bedside electric outlets. The toilet seat is broken and slides around. The place could use a bit of updating.

Fabulous location, good food, nice staff. Bedroom door had terrible squeak, saw the handyman and he said he would fix it, but didn’t! In the morning took a long time to check out as the computer would not upload, it was 9.30! Parking £6.50 a night, not stated on the booking🙄

We received a warm welcome from the person on reception. It was also very hot inside because all the radiators were on full blast in May. The hotel is impressive but showing signs of age with creaking floorboards and flaking paint. Breakfast was fine and the staff were nice. Parking is not free for guests but plenty of free spaces in town.

Great place for taking your dog lots of walks nearby. Even a separate dinning room that you can take your pet into when at breakfast. Great views over the harbour.The only downside would be the evening dinner menu could be a bit more exciting and maybe a specials choice so as not the same menu each night.

Great stay. Loved the room with a few of the ocean!! Everyone was great and the hotel and restaurant were so nice. Would definitely recommend

Beautiful property very friendly and helpful staff lovely breakfast great parking over exceeded my expectations and had a beautiful pictuise scenery and view and very easy to find

Absolutely stunning location and views across the harbour. A wonderfully peaceful and relaxing holiday break. Staff excellent and responsive and smiling too!!! Such a happy atmosphere. Could not have asked for more. Not expensive either. Just the bees knees.

The hotel was ok nice location , nice views we only stayed 1 night but probably would not go back , im personally not a fan of dog friendly hotels and there was quite a lot of dogs staying , i love dogs but when im on vacation i really dont want to stay in a room that a dog has been in i dont think its very hygienic

Lovely view

Despite requesting room to be cleaned, no one did this. Receptionist ended up doing it! Hot water in room not that warm. Breakfast very tasty but evening meals poor. Slow service and food very ordinary and small portions. No hotel manager and appeared to be run by inexperienced young staff. Position of hotel excellent.Room was a superior double but appeared to be standard in overall appearance and facilities.

The young staff, most of them from the Stranraer area, could not have been friendlier, or prouder of their home town and surrounding area. At times there were signs that there were insufficient staff on duty, which caused delays at mealtimes and in the bar. The staff continued to do their very best; any resulting problems were due to this apparent lack of resources.

The bed could have definitely needed a new mattress

Rooms are very variable some very outdated with broken TV or one stay i couldnt even stand up in the shower it was so small

Good location , window in room difficult to open, had to ask for bath mat to avoid slip, hand rail in bath was rusting and marking wall room 224. No charging point for phone. Meals were fine staff too. Tv was small.

This is probably the friendliest hotel I've ever stayed in, and I've travelled a good bit. Everyone from reception to dining room staff to just staff you pass in the halls were great to deal with. The location is fantastic, overlooking the harbour. It's also ideally located for walking, with Dunskey Castle ruins to the south, and Killantringan Lighthouse to the north, and dramatic coastal scenery in between. Restaurant service was good. The hotel itself could use a little upgrading. The carpets were old/stained, et al. But this didn't really affect the stay. My only real grumble is the shower/water pressure, which was non-existent. Could do with investing in some electric shower systems. Having said that, everything else was fine: comfy bed, nice lounge area (with great views), bar, restaurant, outdoor seating, ample free parking, etc. I'd happily stay again.

Very happy with our stay, would recommend

A lovely girly relaxing weekend away jn Portpatrick hotel with excellent staff who couldnt do enough for you all very young but so polite and thoughtfully obliging will definitely be back soon thabk you to all.