Rating & Review Keseluruhan Kai Shen Starlight Hotel

Hotel itself is ok. Staff are accommodating and helpful. But unless you are part of a tour group that came with bus transport or have your own car, location of the hotel is quite far from anything. Only 1 restaurant within a block of the hotel. (although it seems to be a good one since it is always full).

The view is incredible. Breakfast is good

有24小時的飲品和土司麵包可享用。退房後居然還可以使用3小時的腳踏車！

Overall, great experience! Check in process was seamless and they even recommended a driver to take us around Taitung which ended up to be an excellent experience! The room was new and clean. The bathroom shower could use a little update. The grout was a little moldy. It was nice the hotel has a laundry room. Washing is free and you pay $50NTD to dry your clothes. The breakfast has mostly Taiwanese food which was great for me but my son would have preferred some western options. However, given this is a local hotel it’s understandable. They offered guests free shuttle service to the train station which was great! Overall, highly recommend this hotel!

The staff weren’t friendly enough. The room was smelling and the carpet was dirty.

Nice hotel with upgraded facilities. It looks like totally new. Location is great. The room is nice. We will come back to this hotel.

靠活水湖很近，看海房的景觀很好。早餐也不賴。

Loved having an ocean and mountain view. Staff was great and the facility was overall very clean.

Wonderful hotel. Highly recommended

The hotel is clean and tidy

The staff is nice. Hotel location is terrific. Most important thing is the room with unbelieveable view.

整體大致的體驗都不錯，但還是有幾個需要改善的地方，1/房間的隔音稍差、2/餐具的清潔度欠佳、3/馬桶的水不夠強。但整體而言，性價比還是不錯的，經濟實惠。

24 小時供應的麵包咖啡，半夜肚子餓也不怕沒東西吃😃

很不錯的飯店，乾淨明亮設備也不錯，24小時提供飲料跟點心，服務人員親切熱情。

冷氣有一點點小聲音，其它都很好

Amazing hotel and spot. Service was incredible. Breakfast delicious and plentiful!

環境乾淨舒適. 可以看到飛機降落

Might be the nicest building in the area... But inside it's not well maintained... The rooms are not clean... Mouldy... The receptionist could not speak a word of English and it took them a while to find the booking making me worried that we were left without a room.... Breakfast could be much better!!! Fake Orange juice and nothing special served.... Not even seasonal fruits... The room had a nice view!!!

The room was spacious and clean with everything you need. The staff at the front desk was very helpful with any questions we had and arranged a taxi for us to go to the airport. The breakfast was delicious with many choices and we were able to box up a breakfast for our last morning when we had to leave before it opened. The free use and choice of their many bicycles enabled us to enjoy a wonderful bikeride near the ocean and transportion to different places in Taitung!

服務態度良好,無論是登記入房或退房,詢問事項或是借用物品,皆能快速到位. 飯店位置雖獨立於市區之外,午晚餐皆須走一小段才能覓食,但會選擇這區的飯店,重視的是清幽寧靜的環境,以及坐擁森林公園和海濱公園這二大無敵景觀的特色,加錢升等海景房更是值得,可同時獨享台東藍和綠樹海. 早餐在落地窗的一樓大廳享用,分為輕鬆愜意,更有專屬的素食專區,相當貼心,對素食的我可說無敵.