Rating & Review Keseluruhan Holiday Inn Express & Suites BOISE AIRPORT by IHG, an IHG Hotel

Shower drain wasn’t working. Called front seat and worker was only able to remove some hair but still didn’t drain.

The hotel was clean and the service at check in was great! Our only complaint is that the act was really loud when it kicked on, but that’s a pretty small complaint.

You never know sometimes when you book a hotel. Probably my best hotel experience in recent memory. Friendly staff, super clean, well designed, great location and great breakfast bar. Will book again.

Clean large rooms and great breakfast close to almost everything needed

I loved that it had a swimming pool inside that the kids could swim in. I like to be able to get on a treadmill and walk at eleven at night. The employees at the front desk were wonderful. I would like to stay there again next month when we come back

My new favorite place to stay!

Excellent in every way!

Shower needs cleaning, slippery, also previous guest nail clippings in shower! Disgusting!

We stay as it is close to Airport and VA, as a Veteran this is very important to me, which gives me time to make early appointments. Staff is always helpful and polite, which I like allot, thank you and see you soon.

Clean and comfortable

Great breakfast and gym.

Great service and clean

I arrived very late and the staff got me in and to my room right away.

Clean and comfortable bed

I am putting in a complaint because at 12 AM. A family was put on the fourth floor above us.We weee on the third floor. This family proceeded to stomp around, making a lot of noise and waking us up. I called down to the front desk twice, and went down there once. The staff member stated that they had just gotten in and they were gonna settle down. When I was down there, the staff member insinuated that I was making stuff up. Because when she went up there, they were quiet. They were all quiet because she was up there with them. This noise from this family continued for two hours. Who puts a family with kids on the fourth floor at midnight? This is completely unacceptable. And I did not appreciate the staff member in the evening. She did absolutely nothing to help the situation.

Front desk staff are awesome. They were able to make arrangements for our family to be in the same area.

Good all around.

Just stayed overnight on our way to Seattle.

N/a

Great place to stay before flight. Wonderful pool for kids. Attractive lobby with good breakfast offerings.