Everything was absolutely filthy. The toilet was so dirty that even the toilet lid was dirty. After I asked to clean it, the guy from reception came with some kind of detergent, since apparently the hotel doesn't have permanent cleaning staff. Everything else was also filthy. The bed linens were clearly not clean either, and it was unpleasant to lie down on the bed. The refrigerator smelled terribly, as if someone had died in it. The kettle worked very poorly, and you had to hold the button down for the water to boil. Moths were flying around, so I had to hide my things in my suitcase to avoid bringing them home. The small shower gel and shampoo were only good for one day, and then I had to ask for them at reception each time. Water was also given out once upon check-in. It's unpleasant that for your money you get a dirty room and obvious skimping on guests in everything.

I was only there for a few hours, handy address, decent sized room at a good price. I didn't eat there, but - amazing towels!!

Didn't spend much time in the room, done what it needed to do, window sills were abit dusty, room felt a little dated, shower drain cover was broke, toilet seat was broke, other than that, no issues with room

Near £300 for one night is way over prices for the standard of hotel and room offering. I should have jumped in the premier inn.

Breakfast was overpriced and very poor. Just toast.

Le confort de l’hôtel est assez simple. Ce n’est pas tout à fait ce que j’attends d’un 4 étoiles mais mon séjour s’est tout de même bien déroulé.

Staff were friendly enough although not empowered to resolve issues. Room was vey outdated and smelt of years of people smoking in the room which had seeped into the fabric covered walls. Room lighting was very dim, no doubt caused by the dark wall covering. Carpets severely stained and not vacuumed. Bathroom lighting very poor given there were no windows. Staff refused to change the room as they said were not allowed to make changes.

Too old

Great location. Comfortae room.

Great room and the hotel always try to accommodate my request for a bath. It is very much appreciated. Staff a friendly and it’s always clean in a great location for Farringdon. This is always my 1st choice of hotel when I’m in town.

Nous sommes descendus voir le petit déjeuner à 14 livres et là, pfff!.., nous qui voyageons énormément avons vu un petit dej continental sans aucun intérêt . Des gros efforts sont à faire, voir à repenser l’intégralité du petit dej. Pour ce qui est des 4 étoiles notées sur l établissement, une mise à jour est à faire pour en déduire certaines

Camera soddisfacente e ampia, prodotti per toeletta scarsi per due persone, c’era solo un prodotto per tipo e non due. Colazione da migliorare.

Friendly staff

Very friendly staff and I very much appreciated the hotel meeting my special request of a bath.

Staff was very friendly! Nice and clean room!

Rien à dire, personnel à l’écoute et agréable

The room was clean and adequate. I didn’t try the restaurant at all but heard bad reviews. Overall adequate but nothing to write home about. If you need to be in the Clerkenwell area, it’s convenient.

Carpet was disgusting

Hotel was far from 4 star filthy and run down toilet and shower was leaking

The room carpeting was horrifically dirty. Should not be allowed.