Wonderful hotel in a great/safe area with the national park on your door step as well as the Costenera Tower and shopping centre 15 min walk away. The hotel served a lovely breakfast and all staff were friendly and helpful and happy to hold your bags after checkout. The rooftop pool was a welcome cooldown after walking around all day and was a lovely area to relax in the evenings with amazing views. Our room was spacious and comfortable. Only downside is our room was on the busy roadfront which was noisy.

BOM HOTEL, bem localizado Funcional Não tem academia O parque fica muito perto, da pra ir andando Café da manhã repetido e com poucas variedades (talvez seja um hábito regional) Bairro muito tranquilo e seguro Ótima experiência

Habitación impecable, el roof top con piscina increíble, el personal super atento, el barrio lindo y tranquilo y muy cerca a pie de costanera mall y del telferico

Bom bem localizado o café da manhã deixou a desejar

Very nice hotel with clean rooma and amenities. Location is perfect in a quiet neighborhood and close to major attractions

Great room Great staff Great breakfast Great location!

La habitación estaba en buenas condiciones sin embargo, habían detalles como Por ejemplo, hongos en los baños, secador de pelo malo, no habían puesto jabón. El área de la Piscina está bien abandonado, las fotos publicadas prometen mucho, pero la verdad es que tiene poca sombra, sillas en mal estado. Podrían hacer una buena mantención del espacio ya que tiene una vista increíble pero está bien deteriorado.

Clean room and decent staff. Good location.

They take small towels and other day didnt replace need to ask. Hotel was good location but needs update already.

Quarto excelente, equipe muito educada. Conforto e limpeza muito bons. Cafe da manhã bem variado e bem feito.

Confortável limpo bem localizado equipe muito cortês o café da manhã não era muito bom Era razoável

Instalações e café da manhã excelentes

Hotel on busy street with a stop light at the intersection, lots of street noise. Ok rooftop pool, not close to restaurants Average breakfast. Staff not helpful, didn't speak English.

Yes

Everything was just perfect!

Rooftop swimming pool, spacious modern rooms, good location.

Very nice hotel. Clean. The people are vert friendly and helpful. Would highly recommend it.

Great hotel in a beautiful part of Santiago. Hotel is very clean and modern with spacious rooms and an excellent rooftop pool with views of mountains and the city. Staff were very helpful and stored our bags securely for us. Good breakfast.

Air conditioning did not work and staff had no contingency - not even a pedestal fan! They said because it is new years day they cannot get it fixed. Our room was disgustingly hot and we had our front and rear door open just to get airflow. We decided not to complain further during our stay as it was already late and we needed to keep our bags there for 6 days which we were very grateful they could facilitate. I dont think its acceptable to have no solution to the rooms being 30C+ and given the issue was present before our check in the least they could have done is advise us so we could find an alternative!!!

The hotel is not as great as it was mentioned in reviews. In fact I cancelled my reservation at Radisson blue based on reviews in expedia and made a reservation at Ladera for a much higher price. The stay was not great and breakfast option is very limited. Later I booked in Solace Hotel in Santiago and is way much better than Ladera. Overall I wouldn’t recommend Ladera Hotel.