Climatiseur bruyant Dejeuner super,mais ustensiles en plastique assiette de carton tasse a café en carton et sel et poivre en sachet !!! Ça fait camping.

Clean room

We were in Quebec city during the festival and things were quite busy. The location of this hotel was excellant as we had the choice of two 15 minute bus lines to get in and out of the downtown avoiding parking nightmare. The hotel itself was very good offering a nice breakfast selection. The pool was nice as well considering how hot the temperatures were at the time

Super Hotel, l'accueil était très rapide et simple, même si nous sommes arrivés à minuit. La chambre était très propre et assez spacieuse pour notre famille de 4. Bon choix de nourriture pour le déjeuner. La chambre était rangée chaque matin avec les lits fait et les serviettes distribuées. Je recommande absolument!

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Bonne piscine et lit correct. Pas de bruit dans les corridors. Déjeuner de base mais le café est bon. Stationnement intérieur bien. Boulevard Laurier en grand chantier. Accès plus difficile.

Bien

Room 323, bed was hard as a board. Slight annoyance of smell at 7am (breakfast prep?), AC thermostat doesn’t seem to work properly, always had to readjust it to cooler. In the morning it was said to be 15, but felt like 24.

The hotel has a Walmart and a Winners nearby.

The room was filthy as we walked in on our first day, popcorn kernels, nuts on the floor, dusty and cobwebs hanging all over the ceiling. One of my co-traveller had a fall in the bathtub, it's very slippery and no anti-slippery mat. She had a big bruise on her hip and head. Some staff hardly speaks English ( we can't speak French) We asked the housekeeping to clean up the cobwebs but they say that their manager told them not to clean anything other than the floors. I was charged twice for our stay that we already paid months ago. They apologized but they didn't offered to pay whatever the extra charges that may apply to my card. It was a very unpleasant experience for us. The staff we encountered wasn't welcoming at all.

Excellent Night Will go back

Personnel très sympathique

Von der Architektur ist es ein wunderschönes Hotel! Hilfsbereite Mitarbeiter und mit dem Bus easy in die Stadt zu kommen. Mich stört es immer etwas wenn man kein Fenster öffen kann. Die Luft ist einfach nicht besonders gut im Zimmer. Aber sonst waren Zimmer und Bad top. Das Frühstück war okeeee....aber ich werde es nie begreifen dass man in der jetzigen Zeit immer noch Plastikbesteck benutzt...Soviel unnützer Müll!!

Le personnel très serviable

It had clean modern rooms with free parking. A nice pool (did not use ) but overall a great hotel near shopping mall and good restaurants.

The kettle was dirty and we have to wash it before using it. The sofa in the room was dirty to sit and smelled bad.

Our Stay was really great, unfortunately not at any fault of the hotel, the road in front of the hotel was under construction so it was hard to get around. The hotel was really nice, the breakfast was average. The staff was very friendly. Unfortunately our room did not have a balcony. All in all we had a great stay.

Le déjeuner est simple mais situé en plein milieu des chambres au deuxième. D9nc ce qui peut devenir bruyant.

Le personnel et la propreté

Clean room. Friendly and helpful staff. Ok breakfast. Inconvenient construction right in front of the hotel