Rating & Review Keseluruhan Casa Colonial Historical Hotel - Adults only

Hotel was centrally located and a great staff.

AC leaked water in my daughter’s room. Had to change rooms in the middle of the night.

Muy amables en la propiedad

Beautiful historic property; Central location; Friendly and attentive staff.

great experience and great service would recommend, very close to the market and downtown

All

Todo muy bien. Hotel muy agradable

No me gustó que no uniera servicio de bar a la una de la tarde

Everyone at Casa Colonial was exceptionally friendly. I traveled with my service animal and they were most welcoming. It was enjoyable seeing couples cooling off in the pool. I particularly want to mention Marta, the cleaning person who is the personification of Mexican friendliness. The grounds are beautifully maintained and though in the heart of downtown Cuernavaca and on both Frida and Saturday nights our room was noise-free. All in all, an excellent choice.

Habitaciones limpias Tranquilas Sin ruidos

The garden was excellent

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We really enjoyed our stay at this hotel! The staff was friendly and attentive. They had recommendations for dining and transportation. The breakfast was amazing every day. We couldn’t go anywhere else because the food was that good and it was a great option to start our day.

Hotel Casa Colonial was amazing! Beautiful large rooms and very nice pool area. Staff was all super friendly and helpful. We stayed in a master suite for one night and the Presidential suite for 7 nights. Both rooms were large, beautiful and clean.

Hotel restaurant is very good. Nice quiet place and very convenient to the center of town.

Very nice place with a colonial atmosphere. The restaurant is very good.

Food service wasn't available after 2pm at the resort

La plataforma por la que reserve, no me permitió pagar llegando, solo me dio opción a pagar por adelantado Viaje con familia y cuando llegué al lugar no me permirieron el acceso, obvio se negaron a reembolsar un servicio que se neagaron a otorgar Abusivos¡

Le falta mejorar mantenimiento y limpieza a sus áreas verdes, alberca y habitaciones. Han descuidado esa parte. Pero la comodidad, el servicio y el inmueble sigue siendo de mis favoritos

muy tranquila y centrica