Rating & Review Keseluruhan Haven Inn & Suites

I paid for an upgraded room, the honeymoon suite with king bed with the spa tub, and I received a tiny room with regular shower and king bed that has three pillows with a recliner chair. I got a better room when I paid less for a queen bed. Very disappointed and feel very scammed.

Well lit parking lot with plenty of spaces, clean room and nicely furnished room with A/C, clean bathroom and shower with good water pressure and hot water. I appreciated the friendly staff and easy check in and check out experience. Would stay again.

Friendly, caring staff. Needed to see several rooms before choosing a decent one that didn’t smell “musky”. Lacks basic amenities such as hot water in rooms or lobby. No seating in lobby. Charges the same nightly rate as a full service hotel. Without basics, rate should be less.

There was a leak in ceiling above shower that must have been there awhile as it had colored the sheet rock. I got cold drips on me during my shower.

Great customer service and the room was clean

Rooms were affordably priced and had adequate amenities. The water was hot and the room was clean. The building is pretty quiet which is a plus

Weather was not best and I would not make it back to my home city about 30 miles from here. I decided to stay nearby my work to not get hurt on the way home. Staff was quick and nice. Room was clean. Pillows were flat and blankets on the bed were thin. Everything was really clean.

It was a last minute reservation and they accommodated us very well

The carpet was dirty under the ac. The jacuzzi tube didn’t work and the hotel smelled like an ashtray.

i was comfortable

the smell as soon as you were walking in was terrible, you couldn't breathe well enough

The check in was slow, staff was curt and not friendly. Room was antiquated, threadbare sheets, dirty carpet, and holes in curtains.

Nice room and friendly staff

It was located in an area around restaurants

Nice staff

AJ was great & a good clean, quite room to rest a few days.

The toilet didn't flush or work the room was nasty the sheets were dirty and the pillowcases were dirty also!! Very dissatisfied and they would not even give us our money back!!

We stayed in a nonsmoking wing and staff and tenants were smoking all around, the rooms were in very poor condition the lights were not even plugged in so we walked into a dark room and it felt very unsafe.

This seems like a place locals come to have a party or do drugs. People were very loud. The room smelled clean but the bathroom wasn't very clean. Hair in the shower. At 4 am the room next door tried to open the adjoining room door. We stayed here because it was the least expensive option. I'd think twice if I had to do it again.

Very old dirt rooms, furniture was tattered and dirty would not recommend this hotel at all