Staff was very kind, even with the language barrier, were more than helpful. Rooms were well equipped with extra blankets and mattresses. The hotel bus drove us to the Monkey park and to the train station upon checkout. Onsen was very hot and clean. Would love to come back!

Great staff

I was later than their last check in and they accommodated me and even made a multi course traditional Japanese meal at 9pm, the food for breakfast and dinner was delicious. The onsen was extremely hot and had an absolutely gorgeous view. The older couple that runs it were incredibly kind and hospitable to me, including a shuttle to the Monkeg Park and Yamanaka Station free of charge. The WiFi was good enough for a Microsoft teams call with zero lag whatsoever. I had a wonderful stay here and if I am back in the area I will stay again.

The room shows some age but it’s comfortable. The public onsen is very good with an indoor pool and an outdoor one for both men’s and women’s spas. We have the half board option with our room. They serve our dinners in a private room. The food was great and staff were friendly. Breakfast was served buffet style and has a good variety of food. They also offer rides to Snow Monkey park and the train station. Would stay there again if I visit there again.

Rooms were clean, towels and japanese robes replaced each day. The onsens were clean, the outdoor one was usually empty, just for me. The gentleman at the reception was accommodating to us and gave us a few rides from the hotel to different locations (station, monkey park).

The hotel is nice with a decent traditional breakfast spread and beautiful onsen, but the actual hotel is outside the shibu onsen city so it is impossible to go into any of the 9 hot springs except 1. We had to find another room at a hotel nearby to get the key for the onsen.

一人旅でしたが心地よく対応頂けました。バイクは屋根付きの駐車場に案内してくれました♪

車で行ったが場所もわかりやすく全体的に古いが清潔感あり静かであった。あえて言うと、暑い日だったが到着時に、部屋の冷房スイッチが入れてなく、蒸し風呂状態。スタッフが「弱にしておきますね」と言ってスイッチ入れてくれたが、こちらは、汗だく情態であることを察してほしかった。

ホテルと言うよりは旅館と言った感じのたたずまい。 近くの川のせせらぎが聞こえるが、それ以外は静かでとても落ち着けるホテルでした。 徒歩で渋温泉街にも行けます。

Stayed 2 nights to rest and recover before going to Tokyo. The hotel was a short walk from the station with idyllic scenery with beautiful Sakura and mountains. The personelle were super nice and helpful. They provided a free bus ride to the snow monkey park. The room was spacious and comfy. The hotel dinner and breakfast were amazing. Highly recommend the dinner. The onsen was really hot which took some time getting used to but I think that’s part of the experience. Only real downside were the hard pillows which seem to be a theme in Japan. Overall really enjoyable stay and we highly recommend going here.

Plenty of parking lot. Very nice female staff member who spoke some English and provided a Yukata for our 6 year old. Large, excellent room with amazing views. Value for money. Green tea provided. Had mostly private onsen experience ie hardly anyone around for both the outdoor and indoor onsen when we visited in early April 2025. Only few minutes drive from Snow monkey carpark. Of the 9 places we stayed in Japan, was our favourite.

Nice quiet place by the river and very friendly staff. Great value for money.

Great

Great blend of modern amenities with traditional ryoken hotel. Welcoming and hospital staff. Beautiful surroundings and atmosphere, specially during winter. Close to snow monkey park. Just wish there was more hooks to hang the towels. Overall great stay and highly recommend.

This place is charming with great authentic Japanese food options with half board. Not everything is new but it works as it should. The onsen is amazingly hot with mineral water from source. The is also a sauna and an outdoor hotpool. There is also a cafe on the ground level with burgers, fries, tacos and drinks if you do not want Japanese food. .

The staff was excellent and made us feel like family.

窓からのロケーションが最高！ 食事最高！

バスルームあるけどボディソープさえない。ドライヤーもない、何もない…おまけにシャワーの水量がまるで醤油差しくらいに少ない。冷蔵庫は旧式の自動精算タイプなので私的のものは何も入れられない…と部屋の中だけ時間が昭和で止まっているようでした。

Extremely charming hotel! Fantastic service, friendliness and hospitality! Clean, lovely food, and (hot!) indoor and outdoor onsen. Will recommend ❤️

周りに何もない