職員會不停SELL野，例如massage，我們拒絕後，她的表情立刻變差，而且會說：已經有客人預約了。態度很差，我們想在free flow餐牌選sake，她又立刻要sell sake，令我們不得不硬着頭皮買了一杯。 露天溫泉蟲子很多，有很大的蜘蛛網，完全沒有清潔過的樣子，感覺很髒

Great spacious villa. It’s wonderful to have two private onsen baths in the room (one indoor and one outdoor). Staff was very courteous, efficient and always ready to assist. I was greeted by a staff member the moment I got out of my car (in the parking lot across the road from the reception area!).

とにかく素晴らしい旅館です。 一棟貸しのお部屋は和と洋のバランスのよいインテリアでゆとりがあり、上質のおもてなしを感じることが出来ます。 料理もどれも素材が生かされたメニューで美味しく、見た目も器も楽しめました。 （自分が少食のため、残してしまったのが心残りでした。）

正，室內空間很大，晚餐是懷石料理很美很好味份量剛好但對男性可能份量少了一點，早餐是西式的比較普通，獨楝的建築，每一個位置都是影相點，步行去湖同商店街都很近卻又遠離繁囂，慢活一流

The dinner and breakfast were so good and the staff was so nice to explain to us about every dish. It also provided transfer from and to the train station, so convenient. We booked 4 rooms, each has its own layout. So relax to have onsen in each room. We will stay in this property again if we are back to Yufuin.

I loved it! Excellent amenities. Excellent food. Excellent service. I was looking for something that could offer me some peace and privacy. A place where I could relax and enjoy a private onsen to relax from a month-long trip through Japan. This property delivered that and a lot more. There are many different ryokan units at this property, each with a different name. You essentially get a detached Japanese home to yourself. My unit (labeled Western Style) had 2 hot springs bath: one indoors (with a sliding glass door) and an external one (covered, but outdoors, which you can regulate the siding slabs for privacy if you want to enjoy it Japanese-style). The other highlight is the food. I had dinner and breakfast included in my rare. They are both served in private rooms inside their main building. Guests wear traditional Japanese clothing (yakata) for that, which is provided to you in your room. Dinner is omakase style. So, if you are a picky eater, you’ll be better off staying at your regular hotel chain, not an authentic Japanese accommodation. They do not cater to that type of guest. I personally found the food delicious. The service was outstanding. The property is less than a 10 minute walk to the Yufuin Floral Village. They provide a taxi free of charge from the Yufuin train station to pickup you up and drop you off at check-out. I will decidedly return.

The property and staff are great! Food is prepared well and served in a private room for each party alone. The minor issue that I had was that the menu is set and it’s difficult to substitute other food choices into the menu.

スタッフの質が大きい。

清掃が行き届いており、とても快適に過ごすことができた。 お風呂が二つもあり、ひとつは半露天風呂で由布岳を眺めながらゆっくりと入浴できた。 ご飯も夕食朝食ともにちょうどいい量で満足です。

不論是房間、服務、餐飲，我們都十分滿意，特別是餐飲安排，酒店都很細心問到飲食上他們要注意的地方，因為我哋都有較多食物要避開，所以比較麻煩，只是員工們不太會英語，要不是本人識D日文能溝通就麻煩了。

Like the hot spring

朝食で頂いたスムージーは新鮮でとても美味しかったです

十分鐘可步行至金鱗湖及商店大街，

房間整潔，但因比較古舊，開始有殘破！但整體温泉，服務，餐飲仍是最好的！

모든면에서 만족했습니다. 맛난 음식과 꿈같은 노천탕 분위기 다 좋았습니다.

我們離開當天當地的計程車已經全部預約滿了，找不到計程車可以搭乘前往車站。當天又是濕冷的大雨天，旅館員工上下非常幫忙，不斷打電話幫我們找車，最終終於完成任務！讓我們順利結束由布院的行程！非常感謝！ 晚餐和早餐餐都棒極了！

The accommodation is a bit far from the station, but the surrounding area is very pleasant for a walk. It takes about a 7–10 minute walk to the main street, so it is still quite convenient. The room is very comfortable and suitable for a family vacation

お食事は朝夕共に提供される器も素晴らしくお料理も地産地消で大変美味しかったです。また、内風呂、露天風呂も良かったです。スタッフの方も皆さん丁寧かつ親切な対応で大変満足のいくものでした。 ただ、トイレのウォシュレットが古くあまり清潔感を感じられなかったのと離れのお宿なので浴衣ではなく上下の部屋着タイプが望ましいです。 また機会があれば宿泊したいと思います。

設備上稍微看得到使用痕跡但是整體而言還是很棒，不管是溫泉浴池，房間，服務，用餐環境，餐點，所有都很優質。

Outstanding service and wonderful food, highly recommended to try their dinner 😍 it’s so good which makes the stay even more worthwhile.