Rating & Review Keseluruhan Imperial Hotel

Great service from friendly and helpful staff, which makes it special. Good location near seafront without being noisy. Room decor not quite to our taste (a bit dated) and the ironwork on the tiny balcony a bit shabby but that did nothing to spoil it for us really. All the important stuff like the service, the food and cleanliness was spot on.

Staff were excellent and the food in the restaurant was excellent. Decor was tired and the carpets needed a goo clean. Comfortable rooms and beds, slept really well.

Lovely position, great breakfast and a very friendly and helpful team.

Lovely, old fashioned hotel with very professional and kind staff. Very comfortable beds, long time since I had such a good sleep

Always a lovely place to stay. People and services to a high standard.

Staff were wonderful and super accommodating. The room was clean and comfortable. We did not pre-book the restaurant for dinner so there was a bit of a wait for a table and the little one was getting tired so in the end we got room service instead which was lovely. The breakfast was great too.

Friendly staff, clean room, good facilities.

The staff were excellent breakfast had a lot of choice on offer. Also a friendly atmosphere and nothing was too much trouble if you wanted information. Think the only thing is the car park which is the only downfall but overall we enjoyed our stay and would definitely recommend this Hotel

We liked the fact that the Hotel had a Olde World Charm coupled with modern conveniences plus the Staff were cheerful and very helpful. The food was excellent and we especially liked the Breakfast. Lots of places to visit and the Town Centre with it’s array of shops is also worth a visit.

Property was what we expected and had good value. Breakfast was yummy. Parking in their lot was tight and car was dinged during our stay.

Lovely location. Just across from the beach and its promenade. Fun stuff for kids of all ages

We had a great. I sit to this hotel - the staff and the food were exceptional - we highly recommend staying here

Clean modern Rooms stayed in room 103. lovely big shower. Nice bar area. Restaurant very good quality. Free car park and warm and friendly staff.

A room with a lovely view over the sea, hotel is next to the beach ( need to cross a road, but that is no problem. Plenty of parking. Room was very clean trouser press, iron and ironing board and hair dryers all in the room. No fridge. Room was only 15m square, ( as described), any smaller would have felt cramped. We had dinner on the terrace, food was good and sensibly priced. I had bavette steak with a herb sauce, nicely cooked, but the cook had been very generous with the pepper on the steak. My wife had grilled sea trout, we were expecting a whole or half a fish, but it was only a slice. It was plenty to eat and tasty, but the menu was slightly misleading. Breakfast on the terrace on the first day was kipper ( and we received only a fried kipper, no sauce or tomatoe It felt a little dry, maybe we should have asked for sauces or tomatoes as well? Next day we had the full English breakfast, which was excellent.

This hotel was in an amazing spot right across from the beach. The room was very clean. The breakfast was incredible! Top notch service. Great staff

We had a WONDEFUL stay. I have to admit, when we arrived, we were not at all sure, but within a short period of time, it became very apparent that we had made a good choice. The room was spacious, air-conditioned and a huge bed, very comfortable. We ate in the restaurant most evenings, save one (which was a terrible mistake, btw), but he next evening we were back at the Balcony Restaurant, where the service & food were impeccable. Staff all around were ever so friendly and helpful, which can be half the battle these days. They were all local and their knowledge and advice on all things Yarmouth were appreciated. Breakfast. If you can, add the Breakfasts to your package. They are 100% super value and the choice and quality is second to none. You will not find better, anywhere! All in all a well run, family hotel with traditional values and quality that is very rare these days. For what you get, it is very good value and you will find yourself wanting to go back again and again! Thank You to all at the Imperial for making our 4 day stay such a pleasant one!

We were given a room on the top floor, it was much better than we could’ve imagined! Lovely comfy beds and huge bathroom. Daily room service as well. Would 100% recommend & will definitely be coming back!

Wonderful hotel overlooking the sea! Lovely friendly staff & the breakfast was absolutely delicious!

Chose this hotel by chance. What a fantastic hotel. Staff were excellent. Premises was clean throughout. Food in the restaurant was delicious. Can not fault this stay and will definitely be going back.

Room was clean, food was excellent, staff were friendly and all had excellent customer care. A great well run hotel, thank you for a great stay! 🙂👍