Rating & Review Keseluruhan Hampton Inn and Suites by Hilton Truro

Great!

Great breakfast staff.

I don't want to blame the staff because it might've been a short staff issue, but check-in is at 3 PM. I arrived at 4:15 PM, and was told in my room hadn't been cleaned yet. I was a little frustrated and was deciding what to do, and then suddenly I was told that my room was ready. Interesting. So I get up there, there's one pillow on each bed with a pillowcase on each, and then the rest of the pillows are just piled on the desk. So we turn on the air and get ready for the show that night. We come back to the room, it's time to go to sleep, and every time the air kicks on and makes a loud bang. This means that having a steady sleep was impossible. I woke up like every 30 minutes the entire night because of this. I do not blame the staff, the air conditioning system is not their fault or responsibility. I think they may have been understaffed for how busy they were that weekend, and that's on management. Because of check-in is at 3 PM, which is late as hell by the way, and I show up an hour and 15 minutes later and it still isn't ready? Really think about this. That's not what I paid for. The staff were friendly, so you have that going for you. But other than that, that stay was absolutely terrible.

Very clean.

The check n was a bit slow. Would be nice to have coffee and tea in the lobby

Very quick stay but room was very clean and quiet. Breakfast was good and area very clean and stocked well

Well it was a rough night. This was not the fault of the hotel. They did try this was the fault of the parents. They had a hockey tournament in town. I believe all the teams stayed at the hotel. Well there kids were wild. They were running in the halls until 2am playing in the elevator pushing other kids in the luggage carts. All I can say I will ask next time if they have any tournament in town. But the hotel made things right for me and my family.

Good day, We would like to get an invoice of this booking to our accounting to send to the mail adress : truckpro@gilmyr.com Rgds, Franck irina

Pool was cold and not very clean

Staff was amazing very accomidating and friendly . Everything was clean. The only downfall was the bathroom doors were barn door style and they didnt lock or close all the way. Other than that the trip was perfect

Conveniently located near Truro. Easy to find. Friendly service - easy check-in and check-out.

Cleanliness and great breakfast

good stay

Kind and friendly staff

Very clean with friendly staff. The breakfast was delicious.

Excellant choice

Very clean and great breakfast always

Clean comfortable room and great breakfast

We really like this hotel very clean,pleasant staff,comfortable bed.My only complaint is with Expedia at check in.I have ask repeatedly for our account to be in both our names since we do not always travel together.Once again the room was under my husband's name and only his I D was excepted.Twice on other occasions I was told my name had been added....not

Room was exceptionally clean and up to date.