very friendly stuff. The onsen is very clean. The whole hotel is very traditional. The breakfast and dinner are great!

Very nice place, clean and lovely experience for families.

We loved our one night stay at Yaeikan. The staff were lovely and the accommodation was clean and spacious with a bedroom, lounge, dining that converted into a bedroom for our boys, private bathroom, and private onsen. The traditional Japanese dinner and breakfast was really different to other Japanese food we’ve had on our 19 day trip to Japan. The traditional Japanese decor felt elegant and refined.

An amazing experience. Definitely coming back.

Carpets in hallways are very stained. Has an unusual smell. Good access to town sites and train station.

Ett fantastiskt boende för den som inte är ute efter nyare, modernare faciliteter. Älskade allt, doften, de slitna väggarna och känslan av historia. Personalen, maten och vårt onsen badkar på rummet var toppen! Vill återvända igen.

館内にはエレベーターが無く、階段での移動で、スリッパが危険に感じた。今回は、足の悪い人と高齢者で 行ったので、余計に感じた。

お部屋での食事はゆっくりできて良かった^_^ 姉妹旅行でしたが、姉達が階段がきつかった、 お年寄りには大変でしたよ！ 姉は７５歳、８０歳です！ 景色と食事をとても喜んでいました🌻

This is a traditional Japanese style building. Great staffs and amazing food. Location , staff, service, room are all perfect. Best choice !

スタッフが親切で、お料理も美味しく、温泉がよかったです。お部屋の露天風呂は広めで使いやすかったです。 ただ、部屋のトイレの鍵がしまらず、大浴場のシャワーの水圧が低く不便なところもみられました。

Es war ein hervorragendes Erlebnis! Der Service ist perfekt & das auf dem Zimmer servierte Abendessen & Frühstück ist genial! Ich kann dieses Hotel nur weiterempfehlen für alle die eine typisch japanische Erfahrung machen wollen!

Nous avions opté pour ce ryokan lors de notre périple à Hakone. Tout était très bien. Les équipements( onsen privatif dans la chambre et réserva les dans le ryokan gratuitement sont donc accessibles aux tatoués) étaient traditionnels et de qualité. Un beau souvenir de notre voyage

작은 강 바로 옆이라 경치도 좋고 욕장도 있어서 잘 쉬다가 왔습니다. 직원들도 친절했어요. 저녁은 종류와 양이 조금 적고 간이 쎄긴 했습니다(가리지않고 다 먹으면 배부르긴 해요) 온천은 규모가 작은 편입니다(프라이빗은 2인용, 보통은 4인이면 꽉차요) 전체적으로 한 번 쉬긴 좋았던것 같아요.

Absolutely loved our stay here. We had a private onsen for our family, which was a big hit with our daughters. The men's public onsen was very quiet, in multiple visits I did not encounter another guest.

식사를 저녁과 아침 두번 했는데 음식이 기대에 미치지 못하였습니다

I booked the top room with in-room bath and expected a great roykan experience. I was sorely disappointed. The bath room wall has visible black mould. The wooden towel rack was old and almost blacken with mould. Faucet and show head has seen better days and stained. The toilet was dark and lighted by a small bulb. You cannot do your business properly. The frontdesk staff were mostly foreigners. You won't get the Japanese experience and hospitality. My only compliment is for the lovely Japanese lady who served out dinner. As the hotel was fully booked, not alternate room was possible, partial refund was rejected, cleaning was not possible as it requires major repaint or washdown. It was so horrible I checked out and move to another hotel. Basically, I was ripped off for the room cost. Note: this is a 90+ year old traditional hotel. Whilst I can accept old design, bad hygiene is unacceptable.

Amazing staff, looked after so well. Perfect room for a more restful stay. Onsen was great, could book a free private onsen for my wife and I. If your not up for sharing with others and want privacy. Amazing food, so much and variety. Well worth doing

Great place to stay while visiting as its a 5 min walk to their shopping street and train station, and the ryokan was very spacious compared to others I stayed in. The in room meals were excellent as was the staff service. And the onsens comfortably spacious as well. The view from the balcony was so relaxing and refreshing that I spent as much time there as possible. I would definitely stay there again.

Such a beautiful place. Wonderful traditional environment and meals. Staff was very friendly and kind. Would definitely stay again.

スタッフの方が丁寧に接客をしてくれて、とても満足出来る宿泊になりました。 温泉も、サウナも良かったし、部屋での食事も美味しかったです。また行きたいです。