Front desk and other staff are outstanding. I loved the room. My second stay at the hotel.

Great location, clean comfortable room, staff extremely helpful. Good breakfast buffet and option to order freshly cooked breakfast was great, as was the service, thank you!

Centrally located, close to museums and major sites including train station if you want to take day trips to other cities, staff were helpful and knowledgeable about the city and made very helpful suggestions related to logistics; room was spacious for two people, kept clean daily with no intrusions at any time; most of all, place was quiet, relaxed, and very peaceful; overall excellent choice for anyone.

Amazing Staff. Facilities, amenities, location great great service...

Excelente atención del bell boy o concierge

Excellent location, beautiful rooms, and a very friendly staff

I strongly recommend this hotel because of its team. They are helpfull and kind, amazing japaneeze restaurant and lovely beds. I will come back some day. Thanks a lot.

部屋は清潔でスタッフの対応もいつも温かかった。朝食も種類が豊富だった。

Great Hotel. 5 minutes to Plaza del Sol, 10 minutes to Gran Via!. On map, looks like its in a narrow alley way, but actually in a park like area, no traffic. Very Quiet area!!!!! Very helpful staff that got us a good taxi to the airport in the morning. Without hesitation, I would stay here again!!

This is my second time staying at the hotel. Staff is wonderful, location is great - walking distance to all, safe location, immaculately clean room, amenities were great, free breakfast.

Beautiful accommodation topped with super friendly staff. Highly recommend.

Overall this is a great location! Easy access to the Gran Via, Plaza Mayor, Royal Palace and many restaurants.

Great service! Rooms are quiet. Literally 2 blocks from Prado museum an

Fantastic location!

Great staff, clean nice rooms!

Great location for seeing Madrid.

Muy buena ubicación servicio y atención excelente

Great location, helpful staff, good rooms

Very good hotel, close to all interesting points in the city, very clean and excellent service.

Good location