Rating & Review Keseluruhan Camelot Beach Hotel

I really dissapoonted with the hotel service. Many times i ask to open my door room because key was not working. Breakfast dirty, too many flies and brownie was moldy and not fresh. No soap provide after 1 day. I stay here 1week, but no correction. Elevator not working, no repair/maintenance. 1 week up and down by stair 👎 I really not recommended to stay here

Great location hotel for beach and restaurants. BUT hotel staff - Not to be trusted. They Stole my jumper from my bedroom wardrobe. I know that for a Fact. It was reported , but the “ managers “ didn’t want to know - said will look at CCTV ! A joke ! The staff & / or Manager in it - stealing MY clothing.

The hotel is on the beach and has two great pools.

Correct. Bien placé. Equipement et chambre un peu vieillot pour le prix

Decent quality 3 star hotel on negombo seafront. Nice garden facing the beach and great views of sunsets. Guests were a mixed crowd of locals and foreign tourists. Check in process was slow and inefficient. Staff seemed to struggle to process a group booking ahead of us and told us to wait. This took more than half hour. The older lady who showed us to our room incorrectly told us that there was no room service. Her younger male colleague confirmed there was room service and said he was frustrated with this older ladies capability to do her job. We struggled on our first night as the air con didn't work. The maintenance staff struggled to fix the issue and we had to be moved. Many of the sockets were not to the current Sri Lankan /UK standard. In other words they were the 3 round pin sockets.. Buffet on the saturday was very good and wide ranging. Sunday was a lot worse, we think it may have been cos there were less guests All in all a mixed bag but the staff are reasonably friendly, garden is nice. Rooms need updating but compared to some so called 4 star rival hotels i would say this place is decent value for money.

What really disappointed me is that I forgot my coat in the room and when I phoned them and asked if they found it … they answered to me : thanks for the information and hanged up without asking my coordinates. Is it just idiocy or they just do not care ? Or both ? That’s really upsetting.

Late night staff had difficulty retrieving and correctly checking in Expedia reservations. Took over 30 minutes and then later came to the room to make additional changes.

Overall, not a bad hotel. Staff were initially welcoming. However, I booked 2 nights, rather than 1 night and a late check out as I would be using the room until around midnight on the second night so felt it more appropriate to try get a sleep before my flight. At around 1820, the phone rang in my room whilst trying to nap to invite me to some christmas event in the lobby. They weren't to know I was napping but I said no thank you and advised I was trying to sleep before an early flight. No apology, suggesting they didn't really understand what I was saying. At around 9pm the phone rang *again* in the room asking if I could bring my passport to reception as they forgot to take a photo copy. Really frustrating as I told them I was trying to sleep and would be checking out around midnight. Again, no apology. I then went to ask to speak to a manager who said he'd try sort something for check out - I asked for some kind of partial refund as I couldn't get the required peace and quiet use out of the room that I paid for which I think is reasonable but alas, no. Really left a bad taste in my mouth and for that reason, just hope you won't have problems as they're unlikely to offer any kind of gesture by way of apology and they really can't read as to whether someone wants to be disturbed or not.

This hotel had great staff, a very nice pool overlooking the beach and another pool facing the dining area. The rooms were clean, comfortable beds, great air conditioning and a good selection of food for breakfast. The beach was very quiet in November and nice to walk along.

The hotel staff was amazing. Probably one of the best hotel staffs of any hotel I’ve ever stayed in. It is right on the beach, although there were a lot of hawkers, which was a little bothersome while you’re trying to relax. The two pools and pool bar were amazing, clean and inviting. My room came with complementary Breakfast and dinner and both had amazing food options.

I really enjoyed how relaxed the Camelot Beach Hotel was. The staff were all very friendly, the room was comfortable and the restaurant had a nice buffet. Of course the beach was lovely, this was a great place to stay at the end of my trip to Sri Lanka - it was nice to have some relaxing walks on the beach prior to me long journey home :) I would definitely stay here again.

Beautiful view off ocean. Buffet very good.

Die Ausstattung des Zimmers und die Gastronomie waren sehr gut. Gutes Angebot und Betreuung von Sonnenliegen. Schöne Pools. Meist sehr freundliches und engagiertes Personal. Nur eine negative Bemerkung : Das Ballspielen und die Verwendung von Luftmatratzen sollte im Pool untersagt werden.

Perfekt hotell några nätter när man kommer eller är på väg hem till SriLanka . Utmärkt och bra service vid poolen. Missa inte att besöka resturang SeaVeiw som ligger precis intill.

Wonderful Place .

Nous avons été vraiment séduits par cet hôtel. Nous recommandons les chambres hauts de gamme bien mieux que les chambres standards. Le buffet est excellent et varié pour 15€. Le personnel très attentionné.

L’hotel est directement sur la plage avec 2 piscines. Vraiment très agréable. Les chambres sont bien pour un 3 étoiles avec une bonne literie. L’air conditionné un peu bruyant. Mais vous pouvez ouvrir la fenêtre en janvier. Le petit-déjeuner déjeuner est vraiment très bien et varié. Le personnel toujours prêt à aider.

Lovely view from room but room and bathroom were very basic.

We had a wonderful stay at the property for 9 nights. The foods was wonderful and had great options. The staff were so helpful from the dining area to housekeeping. Very happy with our stay and would highly recommend for anything considering visiting Negombo.

I stayed here for 1 night before I joined a group trip in the hotel next door. The staff were amazing. They were continuously cleaning all areas of the hotel. As a solo female, I felt really safe and comfortable here. I booked a sea view room which was lovely and clean and a really good size. Both pools were a good size and nice temperature. The poolside staff would rush over with sun lounger cushions and towels as soon as you sat your things down next to a sun lounger. I re booked this hotel for my last 2 nights after my group trip. I wasn’t as impressed with my second room as the lock didn’t work on my door and it wasn’t updated and modern like my previous room (that’s just me being a snob). It was still clean and tidy and had all the facilities you could want and need. I raised my concerns about the lock with one of the hotel receptionists and he managed to change my room for me. There’s plenty of restaurants around. I highly recommend cafe Zen (right of hotel) and Boho (left of hotel) I would definitely stay here again!