My experience at Eitch Borromini Palazzo Pamphilj was far below what one would expect from a hotel that presents itself as a luxury property.
Although breakfast is included, the quality and variety are quite disappointing. Additionally, any extra item, such as a cappuccino or hot chocolate, comes at an additional charge, which does not align with the standards of a hotel in this category.
A particularly unpleasant issue was that my nightgown disappeared on the second night of my stay. I informed the hotel staff, but I never received any response or resolution, which shows a lack of care and attention toward guests.
The only truly positive aspect is the location, which is excellent. Overall, however, the hotel needs significant improvement to meet the luxury standard it claims to offer.