Rating & Review Keseluruhan Hotel Luciya International

Its rlly nice and very near to palace,city bus stand.

staff well behaved,provided good room service.lunch breakfast,hot water

BEDBUGS BEDBUGS BEDBUGS. Warbing to anyone wanting to reserve a room here, please don't at any cost. There were bedbugs in each of the rooms they changed us around to. The staff seemed like they couldn't care less about this issue. They refused to reimburse us after we complained (only on the third day). The service was horrible.

Overall experience was not good. Basic facilities like hot water, attending to complaints were lacking.

Our stay was cut short because of poor service. Room was clean however the AC was broken and spewed only cold air. It's a hoax that they provide 24/7 hot water. Had to take cold water bath agree the hot water stopped. The shower was broken. The switches didn't accommodate 3pin plugs.