Room spotless, friendly staff, a very good experience

設備がやや古く、カルカッタ時代のクラシックな雰囲気があります。スタッフは、フレンドリー＆ていねいな対応で良いと思います。

This is not at all place to stay with such a amount too pricey no match to value for money

設備は古いですがメンテナンスがよく，気持ちよく滞在できました．

good location, nice stay

Cockroach all over place inside the room , bathroom appliances is old & dirty-living facility VS price is too high, not recommended for any overseas visitors.

Nothing

Location: very good Value for money: average

I love this hotel, its my second time staying at this hotel.

Good

This hotel is highly OVERRATED as a 4-star and not really ready for hosting guests! While the staff made efforts to rectify gaps in service, the management has not equipped them to deliver good quality service. 1. “Confirmed” room unavailability - pre-confirmed and reconfirmed suite was not available and we were put in separate rooms in an older wing under renovation. 2. Check-in nightmare - beyond the room change, the check-in process was very slow and the access keycards provided didn’t work. We were shifted again to two other rooms where the issue continued throughout our stay. 3. Elevator/lift quality and availability - the access areas were blocked with furniture and construction materials with frequent unavailability of the lift, not to mention the dust and noise. 4. WIFI unavailability - totally UNAVAILABLE for most of our stay & we had to escalate the issue multiple times to then be told by the IT guy that there really was no WIFI on the floor area we were moved again to (despite being reassured otherwise). 5. Bathroom condition - poor water pressure in the flush, black silt in the bidet water, no hot water, poor quality towels that left huge amounts of lint 6. Smoking in non-smoking common areas - no compliance by some guests and no enforcement by the management; and we had to repeatedly ask the offenders to stop smoking outside our rooms. This experience erodes trust in the hotel booking process via travel portals.

Pleasant stay and right on Sudder St. Close to the Indian Museum and New Market. A great place to base yourself in this bustling glorious city.

レストランが暗いが、全体はよい。レセプションのマダムがとても横柄なのが唯一残念。

It was overall pleasant

The location is very convenient for tourists. However, the hotel has a lounge bar on the ground floor and the the loud noise and music disturbs until mid-night on most of the nights we stayed. The staff offered other rooms which were very small for three to sleep comfortably. Avoid this hotel if you are looking for peaceful stay. The overzealous service staff is always looking forward to tips.

Fairly well stay. Really appreciate front desk staff extending our checkout time by two hours to accommodate our flight times. The overall cleanliness can improve a bit.

La struttura si trova in un'area d'interesse storico ed è essa stessa un antico palazzo in stile coloniale, situato a pochi passi dal mercato, in una delle zone più rappresentative e difficili della città. La pulizia lascia molto a desiderare, sia nella stanza, dove è possibile fumare, che nel bagno, da subito non ho avuto buone sensazioni, al tatto ogno cosa sembra essere sporca. L'insonorizzazione è praticamente inesistente.

They gave us a room that was damp and smelled. The room lacked sufficient light. We had better service when we booked for the next 2 days directly from the hotel. We got a better room.

1) The location is good. 2) Comparatively this hotel is better than other hotels in that area. 3) Room service is average, they have carried when called for need. 4) Kitchen is not enough clean & dining room has no sufficient lighting. 5) Rain water flooded in front of the stair that caused discomfort when moving out with a patient.

Excellent location