Hotel staff was very friendly on check-in, lobby area very clean and neat, but dates some, especially including look of mix of furniture in lobby lounge area. Room was small, however nicely appointed with all I needed. The hallways of the hotel were immaculate and sparkled. The bathroom was very clean, however the room itself needed a serious deep edge-vacuuming. Dust could be seen along the edges of room and under the nightstand opening at the floor. Breakfast buffet offered multiple choices, included hot breakfast with Japanese options and continental options. Very nice breakfast. Onsen was very enjoyable and seemed to be kept very clean as well. Slippers and house clothes provided were not available for "larger" guests, but provided for average sized - one size fits most. Not the highest quality, but nice touch. Hotel provides a free hourly shuttle during day to downtown train station. Very convenient to go shopping, lunching, or to depart on train. As a side note, the hotel is a wedding destination hotel and specializes in large events. It is also located directly across from a small marina with attractions and restaurants.

Very dated hotel, the corridors were freezing cold, very old facilities and rooms.

温泉が熱すぎた

"This was my first visit, and our hotel was located in an easy-to-understand location." It was very helpful that I could use the large public bath until midnight and early in the morning from 6 o'clock. "After all, the breakfast buffet was delicious." I would like to use it again. Thank you very much。

This is a Onsen in a quiet area of Sasebo which hosts mainly Weddings. However it is in a great area if you which to explore the 99 Island Marine national park.

酒店的地中海餐值得推薦給其他旅客, 酒店位置鄰近九十九島水族館, 雖然離佐世保站較遠, 但有接駁車就已經很不錯

Breakfast is just so so

Easy and good onsen

I knew this was an older hotel because I researched online before I booked and was not expecting a brand new facility. We came to bring my Mom to visit her hometown and booked two rooms. Each room had a minor issue which was immediately remediated by the staff with such courtesy and attention that clearly demonstrated their commitment to service and their patrons. This high-end service continued until the moment we said goodbye. I wholeheartedly recommend this hotel if you value service and attention to detail.

관내에서 식사할 수 있는 시설이 없습니다.

員工好努力去溝通及幫忙解決問題

料理がとても美味しかった。

館内寒かった ふとんが寒かった

Great location near the island chain. Staff was friendly and for the most part accommodating. Room/bed/bathroom size smaller than expected, but we spent most of the time exploring this interesting part of Japan anyway, so it wasnt a deal breaker for us. Breakfast buffet was really good. Shuttles to the main part of town.

客室(椅子がなく、使いにくい)、廊下(途中に階段あり、荷物がはこびにくかった)、設備が古いと感じました。繁忙期なのでしょうが、割高と感じました。　食事美味しかったです。

Amazing experience, services were outstanding and highly recommended.

レストランとロビーのみ綺麗ですが、客室と大浴場はとても古く、廊下の電気もセンサーライトなので不気味でした。 予約した追加の料理の案内も不十分でフロントからレストランスタッフへの伝達もいってなかったです。最後の精算時に対応したスタッフも計算を大幅に間違えてました。メモリードグループだったので期待して行きましたが、最悪でした。二度と行きません。

入り口はとても立派ですが、館内はそれなりに古さというか劣化してるところを感じます。お風呂の排水溝の変色とか、仕方ないのかもですが。ただ、大浴場があって、温泉持って来てるらしく気持ち良いです。なので実は入湯税取られます。

Hallways were hot. No AC was running. Room was ok. Very quiet

服務態度好，房間清潔，環境舒服