Beautiful grounds and pool area. Restaurant was very convenient to have on site. Service was great!

The hotel was nice and clean the restaurant was delicious and had a good breakfast. The pools were clean and well maintained. We stayed in a basic room my suggestion would be for them to add towel racks or hooks to hang up towels in the bathroom once you are done using them.

Very nice place

Very nice hotel, even more beautiful than in the pictures. The hot pools were a great surprise. The restaurante has delicious meals and great staff. The location is a little outside of the city, but it’s 10min by car or Uber.

The grounds were most beautiful. A true feel of nature with small tributaries and a jungle like feel. The rooms are a bit dated and could use an extra mirror as the only one was in the bathroom. Overall, I loved it. The food was very good and we loved our waiter Fabian. The front desk was always helpful and they also had a laundry service that we were very happy to use.

Design of the place and very clean .

The hotel is in a beautiful tropical garden. The cabins are spacious and well equipped. The staff and the manager are very helpful and friendly. I recommend this hotel wholeheartedly.

The room was spotless, the staff (especially Sharon at reception) were very accommodating, the grounds were immaculate and over-the-top spectacular. Breakfast was tasty as well.

The room was very clean. It felt like we were on a resort, the staff was very nice with great service. The breakfast and restaurant was also awesome!

This is a beautiful property with a very friendly staff.

Grounds are way more beautiful and lush than the pictures show. Pool area has cool and warm and hot pools. AC in the room was nice and cold. Excellent water pressure and hot water in the shower. Front desk helped us contact the rafting and chocolate activities we did. Location is 5 minute walk from the El Salto rope swing. A few minutes driving to get to the center of La Fortuna. Close to everything but just off the main road so very quiet - you don't hear any traffic - just the birdsong. There is also a rushing waterfall and river on the back of the property that made a beautiful soothing background noise. There is no closet/hangers or way to hang up wet things (or towels) unless you bring your own hooks/clothesline, which we did. Brought simple plastic over-the-door hooks which were lifesavers. Put the clothesline outside but nothing really dries unless it is in the direct blazing sun or inside away from the humidity.

Nice place family friendly

Las albercas está bien como para relajarte un rato. Los cuartos no son bonitos, sin decoración pero cumplen para quedarte a dormir y ya.

I stayed 7 nights at the resort, it was beautifully landscaped, restaurant staff, was great very attentive at the restaurant and brought drinks to the pool, food was above par and fast. Cons: our bathroom didn't work for 4 nights out of our stay. having two kids, my Mother in Law, made it very inconvenient to have to walk down to the restaurant to use the bathroom for 4 days was ridiculous, morning and night. Telling hotel staff, seemed to bother them. Hot tubs were warm for the first 3 days, finally by the last 4 nights they were HOT. BE AWARE THAT YOU GET ONE POOL TOWEL PER PERSON PER DAY, no exceptions.. going in the pool in the morning you have to use the same towel if you go in again at night, no exchanges. and really no where to hang them to dry. seemed little excessive with kids. Restaurant: MENU VERY OUTDATED, didn't match pics The hotel mattresses and furniture were super hard and outdated, really in a "house" they need more sitting options that are more comfy. they did accommodate us with an extra mattress for our babies to sleep on the floor next to us. I tried to communicate with the manager to address the toilet issue to help in a finical discount for the inconvenience but haven't heard anything from them since we checked out late, 5, assuming they don't care.. Beautiful place and close to town are a plus breakfast had 3 of the same options every morning, idk know why they couldn't' offer something different when your there for a week, it got old

AC in room good. Wifi poor however

Excellent services !

The place was jungly and fantastic and somehow not buggy. Birdwatching from the warm tub and good food every day!

Nice garden and pool. The room was not good. It was too small for four people. The wifi did not reach the room, there was no hooks, wardrobe, shelves or any place to hang wet towels and clothes. We had to have all our packing hanging on doors and the rooms only chair. Bad lighting and too firm beds. The AC was good. We asked if we could change to another room twice but the staff never came back to us with an answer.

Beautiful property, staff were kind and accommodating. Location was perfect!

Clean & beautiful. A bit artificial, well managed.