Très bien Très bonnes prestations

Locate at hill top. Lucky I drove a car. Walking with luaggage will be bad. Onsen is small. Only can have 3 person. Lucky able to book the private Onsen. Buffet dinner was bad.

This is an older place so if you are looking for sparkling accommodation maybe not here. If you want a more traditional Japanese hotel this is a good choice. Great free breakfast. Private onsen by reservation. Free beer and noodles along with other snacks each evening from 4-6. Larger room than many Japanese hotels. The staff is fantastic. Free shuttle to the train station. Be aware if you are walking with luggage there is a major hill to climb. Call the hotel and they will send a car anytime before 7:00 pm

景色がとても美しく見られました。

N.A.

夕食にしゃぶしゃぶをいただきましたが 最高に美味しくて満足でした。

朝食が凄く良かったです。また、鰻もあって驚きました！

晚餐真捧

The whole place is old, dated and needs some refurbishment & cleanup. The guests are asked to take off their footwear when coming in and use provided & used theirs instead, supposedly to keep the floors spotless. But the carpeted floors look worn out, with long large dark patches everywhere. The same footwear can be used on the outside balconies which have dust & dirt. Moreover, the decor is ghastly with plastic plants & flowers everywhere, brown carpet, dark wall, cheap small lightings. The breakfast are monotonous, mostly unchanged during our 3 morning visits, hardly edible. Dinners are much the same with unexcited menus. This is made worse as there is not many restaurants in the town that are open after 5pm. We were attracted to the town due to the travel blurbs that it is one of the top places to visit in Japan. This may be true only for the shrines and scenic places, but definitely not with the supporting eateries. The only good points about the accommodation (definitely not 'resort' as in the name) are the friendly staff and the children playpen in the common area.

フロント、お部屋、ベット、お風呂全て清潔でとても良く眠れました。 スタッフの方皆さん、親切で電車を間違えて夕食に送れそうになりましたが、送迎と簡潔な案内で間に合いました😊

ホスピタリティあふれる接客でした

Our room was tiny and very much in need of an update. It was dark, the windows had piles of spiders outside them, so although it was quite hot in the room we were NOT opening the windows - need screens!! The bathroom was a ‘step up’ which was a bit awkward in the middle of the night, and the TV was very small. Nowhere to sit in the room comfortably to watch TV - only on the bed, wedged up with pillows. Not so comfy. The carpets were dirty, the hallways needed a fresh coat of paint, there were plastic plants all over, and flashing disco lights on the ceiling of the lobby area. They did offer a pre-dinner drink, which was nice, but because the hotel did not seem clean, we chose not to eat dinner there. The breakfast buffet was very lacklustre - there was a lot of variety but it was not great quality. We tasted many things they offered, but in the end just stuck to the yogurt and canned fruit in a bowl. They do need to up their game. One of 2 massage chairs was broken - only one half of the chair worked - and it actually was really painful - if it is broken, either fix it or remove it. The coffee in the morning was good, and the sunrise view was SPECTACULAR!

駐車場が狭く歩いては行けない駐車場。 送迎はあったが何かと不便。 日本人スタッフが少ない

駅までの送迎など、親切に対応していただきました。 ホテルは坂の上で、部屋によっては松島湾が見え、景色が良いです。松島の主要な観光スポットは少し離れているので、坂の上り下りがあり、10分くらいかかります。

Good food, free drink, shuttle service available. We will be back.

家族旅行で利用しました。 まずお出迎えからよくて、荷物も運んでもらいました。 着いてからはハッピーアワーでドリンクや、簡単なデザートが食べ放題でよかったです。 温泉も貸し切り風呂もあり時間は短い感じでしたが入れました。 ご飯は妊婦がいたりと食事の提供を考慮してもらったり、本当に助かりました！ 誕生日サプライズもうまくいきました。 美味しかったです。 夜にはカラオケや卓球などアクティビティもできました。 夜食の提供もあってびっくりでした。 部屋もゆっくりできる広々で松島までみえました！！ 予約の確認での電話があった時のおじさんの対応は残念でしたが（食事形態を変えるのは料金が高くなる）、他の人の対応は柔軟で、そのままの金額で対応できますと快く受けてくださりました！ また、小さな子供がいる方はベビーベッドの貸し出しもあります！アメニティもたくさんです。 洗濯機がなかったのが残念です。 車があれば10分ほどのところにコインランドリーがあります。

This was the best place I have stayed at yet!! The staff is so nice, and respectable they all deserve a raise!! Breakfast was amazing and so was dinner. They have dinners that correlate with the seasons. And while you are in matsushima you must try the oysters.

無し

ウェルカムドリンクがお酒も含めて充実しており、ありがたかった。到着前に駅前近辺で、焼きガキ、カキフライ、穴子メシと散々堪能してたので、夜はパスしたが、翌朝の朝食は豊富で美味しかった。夜も食べれば良かったか…と、ちょっと後悔した。 フロントのお姉さんも日本語堪能で、明るく気配り最高‼️お兄さん方もおじさん(失礼　笑い😆)も気さく、気持ち良く過ごせました。

ホテル周りの道は坂道で傾斜が少しきつく松島の観光名所は近かったが歩いてはいけなかった。