It was the way I expected.

Rooms were poor bedsheets were used and dirty

Very well staffed and serviced. Premium care. Laundry is prompt. Very well priced. Excellent customer service.

Clean room, good breakfast options and close to the train station

Clean good customer service and the best part food is delicious

Everything was good. Liked their laundry service and Restaurant was good.

The hotel is nice and friendly. Best thing for me was it was ure veg restaurant and its' walkable distance from Railway Station.

Great hotel, great customer service and value for money (for uk tourist!)

Nice stay

they are not allowing late check out (3 hrs) even though they have room availbility.

Clean new property. Great if you need to get to the train station quickly.

Rooms are nice but no daylight! Breakfast is also good. Staff are courteous and helpful

Very neat and clean. Extremely hospitable staff. Great food!

Staff was excellent. Very friendly. Very eager to help.

Very helpful at the reception. They did my train bookings

Everything is fine just few amenities are missing..and the pictures of room n bathroom are not true for each class of room

Hotel service was good. Cleanliness was great. The food was lacking and it made my wife very sick. The location is unfortunate but it is in the middle of Surat which can't be helped. The Hotel staff outside that help you with the doors keep saluting you as if you're some official which is kind of uncomfortable.

Everything was great staff are really polite and respectful who make us welcomed

Staff very helpful and courteous. Level of cleanliness was very good. Didn't like the wet bathroom. Would prefer shower cubicle or even a shower tray so floor didn't get wet and slippery.

It's in pretty busy location Infront of railway station.though lots of noise might disturb it gets subsides as u get room away from road side.restaurant pretty decent but small place though.good collection in buffet breakfast.tender cocunut water is highlight which normally woundnt find even in star hotels.rooms is okay but a bit more moving space would have been appreciated.ovrall okay for business stay.would recommend though.