El hotel es muy lindo tiene una arquitectura J hermosa pero el servicio no es nada bueno el wifi no funciona, agua caliente no tienen, las toallas son viejas, los toma corrientes viejos y no son funcionales

Exelente servicio, un hotel muy bonito! El personal super amable!!

Everything was good

Place was nice and calm.

Habitación limpia. Excelente atención

Ubicación, desayuno, cóctel de bienvenidas

Firstly, when we checked in, the receptionist charged us over 400 Q extra as there were 2 of us (later reduced to 270Q). Starting at 7:00-11:00pm there was party with extremely loud music so we could not sleep well the first night. Although breakfast was included we had avena and asked for fruit as well. We were charged 72Q for that. All in all it was unpleasant.

Excellent service and clean

Ok

Yes clean room

Clean rooms,

Las habitaciones no están mal ,todo lo cobran,pedí un cambio de paño y me cobraron 2 quetzales,pedímos un vaso con agua caliente y cobraron 15 quetzales,nos sentamos en una mesa al lado de la piscina y una señorita nos dijo que debíamos retirarnos de ahí o si no nos tenía que hacer un cargo a la habitación..las habitaciones no tienen jabón.las instalaciones están muy deterioradas no es como se ve en las fotos,el desayuno es demasiado básico si pides leche para el café te la cobran como extra .. En general no recomiendo este hotel..

Las habitaciones están excelentes, la atención personalizada de en recepción muy profesional... Excelente en todo!!!

Service and conditions were good

Great place to stay. I highly recommend this place

Very good hotel. Not exactly cheap (83€) but worth it. Clean, staff friendly, and the whole hotel is very cute with a lot of Latin American atmosphere and design. Parking available on the backside, or just in front along the street. Very good location, Plaza Central, cathedral, supermarket and bank within just a few meters, what else does a tourist need...?

Muy amable el personal, instalaciones muy bonitas

The staff were polite and kind. The outdoor patio was nice and enjoyable. Unfortunately, we had to shower in cold water and we could hear all the noise from the party across the street.

Todo muy bien

Nice quiet place friendly people excellent services