When we first arrived we were given a room in the annex and unfortunately the room was very dusty. However, we spoke with a member of staff and they moved us to a room in the main building which was nicer but once again very dusty. We were rest assured if we could give them half hour they would clean the room top to bottom which they did! We went back and it was perfect and everything was amazing. Breakfast was great and upon checking out we were told all the rooms would be getting checked over for any other possible issues. Overall it was a lovely stay with a little hiccup that was resolved promptly

Lovely, helpful and efficient staff. Great breakfast and evening meal. Fab shower and comfy bed. Good value for money. Skirtings in room very dusty. Very handy for Kentwell Hall.

As an independent, there was a good selection of cask beers (never pub/hotel and bar in the village are Green King) We only had breakfast in the hotel, the full English was excellent, plenty of juice, toast and tea coffee. Service was also exceptional. Josh was brilliant as was Nick (who is the owner)

All very good.

Great room, food, breakfast and staff!

The room was clean and also the bathroom which had a bath and shower. The staff are very helpful. The meals are good and breakfast is included.

Clean rooms , polite staff, great breakfast.

Perfect stay, very comfortable and welcoming

We had a lovely 1 night’s stay in this charming old inn, built in the early 1600’s. The staff made us feel welcome and served up a delicious full English breakfast in the morning.

Great stay in lovely sleep town. Fantastic to see a English town thriving.

The room (double with ensuite) was comfortable and clean. The price was excellent especially as it included breakfast. Would I return? A definite yes.

We had a lovely long weekend at the crown hotel. The food was good. Long melford was really nice. The staff were helpful and friendly!

The ‘luxury toiletries’ were not sadly. No conditioner and tiny. Shower was very tempee

The propertys owner helped me book breakfast, which was beautiful, when we arrived, helped me with my belongings, the room was lovely and big, it's a beautiful town with affordable Uber transport

Great for the price, only one criticism the WIfi wasn’t up to much.

The Crown is an old hotel right on the main street of Long Melford. The menu looked great but we ended up eating at The Bull Pub across the street be ause it was less expensive. The room was clean. The en-suite bathroom was up a couple of steps from the bedroom. There was a very heavy double door at the top of the stairs whiywas tricky with luggage. The staff very fryand helpful. Lovely breakfast.

Pros- friendly staff and excellent food. Cons - bed was terrible the most uncomfortable I’ve ever been. Road noise as single glazed windows

Great find for a place to stay right in the centre of things. Clean room, friendly staff and great breakfast !

Old world pub with contemporary basic rooms

The hotel and staff were lovely, very welcoming. Our room was clean and well presented. Breakfast was delicious with excellent service. We’ll definitely be back.