Very clean room, great staff (friendly & helpful to the max, nice amenities. The Balcary has great ambience. So very happy to have stayed here. Have to point out the nice breakfast service. Wonderful!!!

Breakfast was top notch, well cooked, well presented and plentiful. Could not fault it. The room (7) was well presented, clean, tidy and comfortable. On the down side it was extremely hot and a blocked overflow drain kept us awake most of our first night. However, there was no issues and once we had pointed out that the overflow was a problem we were promptly oved to another room. The heating in the initial room was stifling but it should be noted that we visited in January and the outside temps were sitting around 0 degrees C what was too hot for us may well have been perfect for others. Staff were exceptional and we made friends with the owners wee dog. All in all Balcary is a great place to stay and I would very much recommend it.

Breakfast was amazing!

Very pleasant hotel well situated for all the borders has to offer . Not a big hotel but has everything you would want . Our en-suite room was very clean and comfortable and was a reasonable size . We had a smashing cooked breakfast which had excellent variety . The owner and staff were all all very friendly and looked after us very well . I'd certainly recommend this hotel .

Lovely hotel, very nice and accommodating staff.

We arrived very late in the evening about 9:30pm and the staff couldn’t have been more welcoming or more helpful. They recommended a local takeaway that delivered and allowed us to eat our food in the bar and have a drink. Our room was huge and very comfortable. We’ll definitely be back.

House and location are excellent. The property has been thoughtfully restored and the decor matches its fine Victorian grandeur perfectly. Catering is limited and of poor quality. Fixtures and fittings are low grade and poorly maintained. It is inexpensive.

Very friendly staff, a comfortable room and a quality breakfast. What more could you want?!

We stayed here the night before I had a race, the staff were so friendly and accommodating. We arrived later due to traffic and a road closure, so missed ordering food, however we were recommended some restaurants that were dog friendly and local takeaways that we order to the room. We had one of our dogs staying with us, we were advised there was a little paddock at the front of the gardens that's was secure for him to play in. My partner returned to the hotel after dropping me in the morning and had a lovely breakfast with our dog. The room was immaculate and smelled amazing, however they cleaned it was the best smelling room Ive staying in. As for the reviews saying "the place smelled of dog" absolutel nonsense. I've stayed in non pet friendly hotels which were no where near as lovely and fresh as this one. Only negative is I wished we'd stayed longer and will definitely be back.

On arrival at hotel we were greeted with “name!” No hello , welcome. The man was not made for customer service. Told our room number but not how to get to it. Whole hotel smelled of dog. We have stayed in hotels before that are dog friendly but never had that overwhelming smell. Room was ok. Nothing soecial.

Very enjoyable stay!

Excellent Hosts and staff

Great welcome from lovely staff... beautiful building, only criticism was the bathroom. It was large and spotlessly clean but it had a handbasin the size of a pudding bowl? and the shower was rubbish. It was a challenge to use, and the pressure was extremely poor.

The Manager & staff, went above & beyond, ensuring we had a pleasant stay. Excellent customer service, we would definitely stay here again.

Thanks to Sure & Dave for being wonderful hosts. We enjoyed as a family and will definitely be coming back soon. We enjoyed the lovely walk, great hot breakfast (Thanks to the chef) with excellent coffee too. My boys loved their stay at Hawick :) Special mention about Hospitality staff named ‘Fern’ for her lovely service. Many thanks again. Keep up the good work team xx

As there was a wedding taking place we couldn’t have a bar meal. Not really an issue as we had a very nice Italian dinner at a restaurant on Hawick

Easy walking distance to Hawick, beautiful grounds, quiet, comfortable room and delicious breakfast.

The hotel was a lovely old house restored to a high standard. Our room was very clean, spacious and functional, with a modern bathroom. Breakfast was very good. We really enjoyed our stay and would happily come back here.

The staff were lovely the room was so comfortable. At breakfast the chef offered to make you anything you wanted and was super friendly. Would definitely recommend. I have stayed here twice now

Loved the setting and History of the Hotel. Breakfast was great.