No TV, dirty Lenin bathroom was leaking

Reception folks are very unfriendly and grumpy. Room has no soap and towels were very old and dirty. bathroom has no towel holders and ac water is dripping on head.

Need lot of improvement in room ,leaking bathroom and fittings falling ,no amenities despite good amount paid for family room

The manager denied a room booking when we arrived there and after arguing for half an hour allocated a small dirty room. The linen was torn and the room didn't have the facilities shown on the website. Very limited breakfast option. Don't ever take the breakfast package.

It is not upto our expectations .Reseption response was avarage. The rate you have charged and services you provided doesnot match. Every area has to be improved.

A/C did not work for two nights. Gave RO water with full soapy smell in it. No Wi fi. Paid pretty good for the rooms per day but pathetic service and maintainence. Didn’t even offer any reduction until I asked for it. Reduction was 800 ra. Will strongly suggest not to book this hotel. V bad experience. The manager even didn’t see me to address my issues. Very disappointing.

The location of the hotel is awesome. Room condition is ok, but bathrooms are bad. Hot water doesn’t come always. Water Flaucet looses and doesn’t work properly. Bathroom cleanness was very bad.

only 4 bottles of water per day for family of 5 people. If needed more we need to buy from restaurant. AC did not work properly. Amenities provided are not satisfactory. My famiky not happy with the stay.

The rooms were good, but the towels provided were dirty and torn. Though in the booking confirmation is was mentioned breakfast complimentary, but we were asked to pay for it. Restaurant is non-ac and needs to be more pleasent.

Just opposite to temple gate Nice restaurants are nearby Very reliable people

The rooms are smelly and bath room is horrible. No room service at all during the entire stay. Don't accept credit card. Towels are horrible and towels are not replaced during the stay. Very very poor facility.

Good location ,room size is okay. There is no coffee maker,chairs & tea table. Bed mattress are low in quality .

Hotel is clean but with poor service.... You have to ask many times for one thing then it comes to you.... Breakfast is Ohk....

It was unhygienic. Cockroaches and mosquito made life miserable. Staff at reception was not available at reception at the time of check in and made us wait for half an hour,

Stay was just fine, Hotel City point did not provide what was marketed as complimentary such as wi-fi, breakfast. Whats more troublesome was A/C in the room was just was cooling.