Rating & Review Keseluruhan Hotel Luna Mondschein

非常好的住宿，有露台真的是太好了，享受每一分鐘在露台躺椅的時光。酒店還有鞦韆，非常美的花園。晚餐也很多選擇，非常棒的服務！如果再來還會選擇這家酒店！！

The staff were extremely helpful and very friendly(thanks especially to Alice and Manuel). Our room was spacious and comfortable and the premises were immaculate. We especially enjoyed the continental breakfast. It was an impressive spread. We would stay there again in a heartbeat!

We had a wonderful stay. The grounds are very nice and the half board was definitively worth it, the food was great.

O hotel foi uma grata surpresa no meio da nossa viagem pelas Dolomitas. Ficamos por duas noites e a experiência, no geral, foi excelente. O quarto era amplo, super confortável, com uma varanda deliciosa e com amenities de ótima qualidade, tudo com muito cuidado e atenção aos detalhes. O espaço externo do hotel é lindíssimo! Fomos no início de junho e conseguimos aproveitar bastante a piscina, que fica em uma área muito agradável, cercada de verde, com um ambiente de total tranquilidade. Vale muito a pena levar roupa de banho, mesmo se estiver de passagem rápida. A decoração dos jardins e da área externa é um charme à parte. O restaurante também merece destaque. Tomamos café da manhã e jantamos por lá nos dois dias, e em todas as ocasiões a experiência foi ótima. O café da manhã é variado, com produtos frescos e de qualidade, e o jantar foi excelente, com pratos muito bem preparados. Além disso, o atendimento dos garçons foi simplesmente impecável: simpáticos, atenciosos e sempre dispostos a ajudar. O único ponto de atenção foi o atendimento na recepção. Achei a recepcionista um pouco fria, sem muita disposição para dar informações ou mesmo para fazer aquele acolhimento inicial que faz diferença na chegada ao hotel. Comparado ao alto nível do restante da equipe, especialmente do restaurante, esse foi o único aspecto que deixou a desejar. De modo geral, foi uma estadia muito agradável e que superou as expectativas. Com certeza recomendaria!

Hotel is excellent. Stayed beginning of June so a little quieter but couldn’t fault it. Arrived early and able to park car whilst went hiking. Utilised spa on return.. hotel supply towels, flip flops and robe. Only used the inside pool which is actually nice and cool as the spa area is very warm. Spa treatments are available but didn’t use. Free cakes and fruit served 3:30-5pm daily. I’d recommend booking the half board as really good selection and saves leaving hotel, especially in quiet weeks. Breakfast has great Selection. Staff were great so couldn’t fault. Also had free public transport code for duration of stay.. didn’t utilise but nice bonus.

Top notch breakfast included in the room; half boarding option serving Gourmet local dishes; clean spacious room and bathroom; courteous and friendly staffs; walkability

Luna is an amazing hotel in the beautiful alpine village of Ortisei. The room was lovely, comfortable, spacious and super clean. The facility is gorgeous with a fabulous spa, a nice pub and a great restaurant. The half board was a great choice! I had an outstanding server, who took care of all my dining needs. 100% recommend this hotel!

This is an amazing hotel. The food was outstanding and some of the best meals I have experienced in my life. Each staff member was very helpful and kind. I highly recommend this hotel if you are staying in Ortisei.

Great place to stay.

A fantastic place to relax and enjoy the Dolomites. The spa was incredible and the wait staff at the restaurant was lovely. Will hopefully be back!

Beautiful hotel. The service was great. People very friendly

This property is very nice from the amazing friendly staff, to the afternoon tea offerings to the breakfast and the half board which is a very good value. Also had a great massage and enjoyed the outdoor pool during my stay. No complaints.

사우나등 호텔 시설이 아주 만족스러웠습니다.

Excellent staff, breakfast and dinner. Hotel a cut above in decor and attention to details.

Great staff services, hotel located in the city centre which is so convenient to find. So happy to stay in this hotel will definitely recommend

The hotel was so lovely. Staff very accommodating. The property itself is beautiful and convenient with onsite parking. We got a room with a view to Alpe di Siusi. The location is perfect and so easy to get to Seceda or Alpe di Siusi within a short walk. We got the half board and the dinner experience was great. I loved this hotel and their staff so much. Will definitely stay here next time in Ortisei.

Nice little hotel. Nice rooms, clean, staff very nice and helpful. Nice breakfast in the morning with fresh juice bar. Restaurant and bar in hotel relaxing.

Gorgeous grounds and room with easy town access. Unique saunas (dried grass!?). Delicious restaurant celiac friendly.

Loved everything. The rooms were exceptional clean, staff more then accommodating, food excellent and beautiful property. Easy to Hope off bus and walk to hotel.

This was the most amazing hotel I have ever experienced. It offers a beautiful interior that seamlessly wove old world charm with upscale amenities. The outdoor space offered a variety of seating areas, a delightful play area for children, an enchanting pond, a gorgeous heated pool. The service and food were excellent, the spa was lovely, and all of it is nestled in an Alpine-Italian wonderland. The full board option included far more than stated on Hotels.com and offered variety and quality similar to meals on cruise ships. This hotel exceeded my expectations in every way and I am so grateful.