Staff is amazing, you feel everyone is happy to be there. Welcome drinks were amazing and check in well thought through with no standing and waiting; room is great; very eco friendly hotel , amazing views on volcano or sea; lemon trees everywhere; restaurant food and service impeccable ; the only thing we would say is breakfast needs a bit more variety like fruit, veg, potatoes, sausages, oranges, olives etc; plenty of fresh cakes which are delicious