Rating & Review Keseluruhan The Dunes Hotel

Great hotel, we had amazing time with our sausage dog , very friendly staff! Great food, good location, clean room and bathroom, fantastic breakfast, matteracce a bit hard and bed quite small, tv needs upgrade we are wearing glasses couldn’t see properly tv too small! Shaun and Brown hair receptionist working super hard and long hours they should get some bonus for great customer service! Good value for money! Highly recommended, definitely come back!

Really nice stay, staff were fabulous, they even made a fuss over our dog. Food was fab also. The only thing I would change is to pay more for a bigger room but that’s on us. Highly recommended

Great place to stay. Lovely walks nearby

Not great had to fix tv aerial

Modern and well appointed

I requested a picture of a skunk but no skunk arrived 😞

The room was cold, draughty and a summer duvet on the bed meant I needed more layers on than normal to sleep. The shower heads were full of black mould and unusable. And when the neighbouring room shut the door to the room the wall lights flickered on and off repetitivly. The food options were however very good, just a pity the restaurant mood music was battling with the kitchens rapnmusic which just made for an unpleasant dining experience.

No vegan choices on the menu was very disappointing.

Lovely hotel clean cozy rooms and very friendly helpful staff

Very Cosey and pleasant. So welcoming and great with the pooch .. Charlotte was amazing . So friendly and helpful. Would defo recommend and we will be returning. Thank you

All in all this has been a frustrating stay and has left a sour taste in my mouth and not what I expected from The Dunes hotel – a room in a poor state of repair , three times having to ask for shower gel , cleaning staff ignoring the "Please clean my room " sign on my door twice : meaning my room was only cleaned once in 3 days / 4 nights and not replacing tea / coffee supplies. For £90+ a night I expect a basic level of maintenance , cleanliness and at least shower gel and tea and coffee – I did not receive this or a decent level of service from your housekeeping department.

Everything was fine with my stay apart from the service in the restaurant the first night. I was really hungry but had to wait ages for my meal. I can only think that they were under-staffed. It was a shame, because the food was nice enough when it came.

Excellent hotel. Spotlessly clean.

Very good, business trip to BAE, I hadnt stayed in barrow before so didn’t really know where to stay - hotels.com sorted the trip tbh, as usual great prices and spot on with review

Everyone was so friendly and efficient.

What a lovely dog friendly hotel this is! Definitely recommend for those looking to take their fur baby’s away

Its a beautiful hotel and yhe staff were wonderful. The only idsue wuth the room was the window. It was on the ceiling and if my partner wasent tall one of us would of had to stand on the chair to close it. I would suggest a stick thing to help prople open and close it.

It’s a lovely hotel and the staff are very friendly,food is good and the surroundings are lovely and pleasant

Sadly the rules do not allow the sharing of a direct experience, which is odd really as that's what you review.... nevertheless this hotel is very much lacking ~ trained competent polite respectful staff including management, any kind of atmosphere, and incredibly lacking in headspace in the 2nd floor rooms where half the ceiling slopes. There is also no lift to the second floor so if you need one and choose to stay here despite the many similar experiences shared, make sure you ask at booking for an appropriate room. Seriously think twice before booking this hotel, it needs a lot of work to improve.

Our stay was quiet and the property clean. We had the fortune to be looked after by Charlette who is a huge talent and benefit to the hotel. Unfortunately the breakfast were quite poor and the scrambled eggs grey and smelly. We also requested a room clean and had the sign out in the door but it want done. Good quiet location but I probably wouldn’t stay there again.