Rating & Review Keseluruhan Palace Casino Resort

Good

My favorite Casino to stay and play at. Smoke free casino so everything is clean and smells fresh. The only down turn is you can smell smoke when at the pool.

Our stay was pleasant and good! The room was nice and clean, and staff were professional, but there were a couple of minor things that concerned our family and need to be updated to make customers' stay a lil more comfortable. The plugs should be updated to service the newest devices and I understand about the unsanitary condition the microwaves may have caused in each room, but at least have one in the vendor lobby areas or in one of the restaurants. And for the price of the rooms, this should be addressed soon. Otherwise, everything else was good!

Very friendly staff except some of the staff ladies that work at the check in desk.

Clean and smoke free casino! Buffet was pretty good and staff very responsive when needed. Only issue was the gift shop was closed pretty early, luckily we didn’t require and toiletries or snacks.

Good place

The hotel is nice, clean good service but the mattress was horrible 😞 room 421 and when you arrive at the hotel you want to rest

Bed was very uncomfortable. Pillows where lumpy. Bathroom was very crouded.

The stay was excellent as usual. The staff was very friendly.

Smoke free that’s why we always stay there

The staff and security were kind, smiled, and always acknowledged us.

Love the staff! Clean and spacious!

The room was great. We were disappointed that the spa is not open during the week and the Mignon restaurant was also closed. We would not stay here again during the week. The amenities we wanted were not available. I really liked that the facility was non smoking. The pool was nice as well

Food right there! Love the Buffet at the casino... I can't think of anything that I didn't like... Will be back soon! No Resort Fee! A Hidden Gem on the Mississippi Gulf Coast!

We have been staying here every summer for 10 years. We have only had one issue on our recent visit of our original room not being properly cleaned- stuff on the walls in bathroom and fridge full of Coke- which I actually cleaned but was not comfortable with . We were moved to another room promptly and had an amazing stay as always

Everything was great except the room. Bedding was not comfortable. Two pillows only. The water in the sink and shower were not draining. So… you were standing g in water while showering. The water was barely hot. Tissue was like sandpaper

Everyone was so nice!!! Rooms were really clean!!! I will stay here every year now for my summer conference.

Clean and convenient

Very quiet hotel

Great stay! Clean & great pool area