The place was good and relaxing but it is away from town. No activities in hotel. Good if you want to relax before or after machu pichu. Room is clean and has good views. Breakfast was nice

This property is located in an unbelievably beautiful area surrounded by mountains, but it is quite far from Urubamba. Because of this, getting to the city is difficult unless you arrange a taxi. Fortunately, the hotel provides a 24/7 paid taxi service. The hotel features a beautiful restaurant with kind, friendly, and attentive staff. They carefully listened to our allergy restrictions and ensured all of our dietary needs were met. It is wonderful that such a remote location offers a great dining option exclusively for hotel guests. However, the overall rating is 3 stars instead of 5 because of the taxi service, which the hotel outsources. We asked our driver to take us to a famous farm known for llamas and alpacas, but he took us to a different local business instead because it benefited him financially. Even though we paid for a full 6 hours and offered to pay extra, the driver took a shortcut to Cusco and ignored our original request simply because he thought the destination was too far. He clearly had an arrangement with a local boutique and prioritized taking us there, which ruined our experience in Peru a bit and forced us to look for that experience elsewhere. Because the hotel is isolated and guests are dependent on Spanish-speaking drivers, you may find yourself at a disadvantage.

We had a great stay at the hotel. The breakfast buffet was great. The property is beautiful.

A special place to rest after The Inca trail. Surrounded by beautiful views, and lovely flowers blooming added to the atmosphere of tranquility. The breakfast was delicious with much to choose from. Checking in and out was simple and the staff was helpful guiding us to our next destination.

Amazing in every way

We stayed seven nights at Tierra Viva and it was the perfect base for exploring the Sacred Valley. The property is beautiful and serene, and the staff were friendly and accommodating throughout. Our spacious room was comfortable, though standard rooms don’t include a fridge. Interestingly, the standard rooms actually seemed nicer than the superior rooms, so don’t feel you need to upgrade. The complimentary à la carte breakfast options were a lovely touch. In the evenings, the hotel lights the fireplace around 19:00 and sells marshmallows to roast, which became a charming nightly ritual. The spa is well equipped with a jacuzzi, steam room, and finnish sauna, though access must be booked in advance and isn’t included. We also loved the touchless water bottle refill station. The road from the main road to the hotel is quite bumpy, so don’t be alarmed. Uber is unreliable in this area, with drivers frequently not showing up. We nearly missed our train to Machu Picchu, but the receptionist saved us by booking a taxi. Tips: ask the hotel to arrange transfers and activities, or use Taxidatum, which is fair priced and trustworthy. For llamas and alpacas, take a taxi to Mountain View Experience for lunch. Tierra Viva is the best value in the region. Highly recommended.

Very warm and helpful staff. Beautiful and well maintained grounds. Spacious and comfortable room with a good shower.

Muy buen hotel.

Room was super impressive with large space and bed with stunning views. Had a great massage as a reasonable price. Staff were very helpful and friendly. Restaurant food at lunch and evening was top class quality. Thank you for a wonderful stay.

Personal encantador, habitaciones bonitas y amplias y cómodas camas. Lo único a mejorar la presión del agua caliente

Beautiful property!

it was very relaxing and peaceful. recommend it to anyone's looking forward for a tranquil view and peaceful place to rejuvenate.

This hotel is in the middle of nowhere and they charge 45soles for a cab. There were dozens of bugs in our room at night. We got massages that were not worth the money. We chose to leave a day early and they refused to refund us for the next night.

Me encantó el diseño, concepto lo espacioso que es.

Staff at check out was very helpful. He worked with the hotel in Machu Picchu to have the 2 rooms next to each other and adjusted.

The hotel is perfect, very nice environment, peaceful and quiet. Rooms were nice and big

Very quiet and wonderful green areas.

L’hôtel est parfaitement situé dans un site un peu reculé, et incroyable. Tout est parfait. Le personnel est aux petits soins, parfaitement poli, parfaitement anglophone. Le petit déjeuner est gigantesque et délicieux. Le spa est super. Les chambres sont spacieuses, propre, tout y est. Il n’y a vraiment rien à redire. Nous avons fait plus de 15 hôtels au Pérou, et celui-là surpasse largement tous les autres. On est dans un hôtel de super qualité occidentale, pour un prix très raisonnable.

El ingreso al hotel esta alejado de la avenida(feo, todo oscuro de noche y parece peligroso), si llegas de noche tienes que tener cuidado; yo llegue de noche y solicite apoyo del personal de recepcion del hotel y nunca llego; al final tuve que ir solo hasta la puerta del hotel. el cuarto es muy bonito pero no trae todo lo que menciona en su nota de ingreso(falto la bata), su bañera es muy resbaladiza, tiene que tener cuidado se recomienda que pongan algun jebe o sueño plastico antideslizante.

I loved the excellent services and warm service staff. The facilities are very comfortable and clean.