Poor reception. No working radiator. Bad quality bed. Good breakfast. Bad attitude when complaining.

Another very enjoyable long weekend at The Chantry hotel. This is a very comfortable and delightful hotel. The host and staff are very accommodating and the breakfasts are varied and high quality produce is used.

Parking was private hotel was perfect

Great hotel in the heart of Bury, but also lovely and quiet, so got a great night’s sleep. Great recently refitted bathroom and comfortable room. Staff very friendly and good breakfasts with plenty of choice.

Lovely quiet little hotel - great location good secure parking. Blackout curtains would have been nice, but otherwise all good for us. Thanks.

Stayed 1 night deluxe double room. Seperate sitting room. Good room sizes. Spotlessly clean. Staff friendly and polite

This hotel is a very cosy and very well run boutique hotel. The staff are extremely professional and provide a good quality service. I look forward to our return visit next year.

Nigel and his staff was extremely warm, friendly and has a real cosy atmosphere to the hotel. Perfect location in the city and plenty of parking. Me and my wife had a lovely time and the breakfast was amazing!! Will be returning and recommending to all!

Friendly welcoming staff great breakfast and accommodation in the annex was amazing

excellent location, not far from the cathedral and the centre. Free parking available

Small but clean room, comfortable bed, could do with better pillows. Good breakfast. Ideal location for exploring Bury St Edmunds.

Breakfast is the best part. Fine dining experience first thing in the morning.

Nice very clean hotel with lovely breakfast

Ive stayed here many of times and it never fails. Such friendly staff and the place in the heart of BSE.

I arrived at the Chantry Hotel just after midday. The proprietor was happy for me to check-in straight away. He was also happy for me to leave my car there for a couple of hours after I’d checked out the following morning. The hotel was very clean and comfortable and the breakfast was first class. My room was on the second floor - the second set of stairs was a little narrow but fortunately I didn’t have much luggage for my overnight stay so it wasn’t a problem for me. I would definitely stay here again.

Brilliant location for visiting all the main attractions in Bury St Edmunds. Was warmly welcomed by our host and they were flexible about check in times and us leaving the car in their car park before check in. Had a lovely quiet room which was warm and comfortable. Everything we needed was provided. Breakfast was great, with a good selection. Would definitely stay here on future visits to the area.

What an amazing little find this hotel is. Right in the centre of Bury, 10 minute walk if that to the shops, market, pubs and restaurants. Earlier check in than most hotels of 1pm, but they were happy if we got there earlier for us to leave our car in their car park so we could go about our day. Our room was clean, tidy and functional, nice shower, comfy bed and nice selection of drinks available in the room. Staff were really friendly and helpful and the breakfast the next morning was lovely. Lots of choice included and the full English breakfast was cooked to perfection using quality ingredients. It was perfect for everything we needed and at the same price as the premier inn near by it is an absolute no brainer. Much more personal, relaxing, comfortable quality stay. Thank you! We will be back next time we visit Bury 😊

Great location near Cathedral and Town Centre. Lovely old buildings and excellent breakfasts. Friendly and efficient staff. We were in the Tudor Annex (Room 17). Bathroom is very small!

Friendly attentive and pleasant. Great breakfast !!!

Great to have parking, easy walk into town and the Cathedral , great breakfast and a great stay, certainly be back, Thank you :)