Rating & Review Keseluruhan Omni Frisco-Dallas Hotel at The Star

Everything within walking distance

Would stay here again.

I love the staff.. I loved my room.. I loved the restaurant 😍

Great property

So clean and nice!

Love everything but the hotel restaurant!

Amazing staff, Erin at the front desk set the tone for our amazing weekend by making us feel welcome. Property was super clean and the rooftop pool was stellar. Can't wait to come back!

The staff was amazing and the property was really clean

Na

The property was extremely clean, quiet along with great customer service. This hotel has all the amenities and is surrounded by restaurants right across the street and has a great restaurant/bar on property.

Not so clean and check in person was rude .

We had a wonderful stay and will definitely be back again. Terrific service and friendly people all around.

Absolutely beautiful hotel.

Service could be better. Ordered in room dining that never can and got no one to reach out about it. They could also provide some little amenities like basic shower cap in their bathroom. Room was really nice with great view.

enjoyed our time, with family. nice convenient location

Treated like Royalty!

From the moment I arrived until the day I checked out, my stay was absolutely incredible. This hotel truly exceeded all expectations! The staff is what makes this place so special—every single person I encountered was warm, welcoming, and genuinely cared about making my experience unforgettable. Bismark went above and beyond to ensure I was comfortable and taken care of—his attention to detail and kindness didn’t go unnoticed. Arin was incredibly helpful and always had a smile on her face, making sure I had everything I needed. Nick was just as wonderful—professional, personable, and such a pleasure to talk to. I also had such a lovely interaction with Dorothy at the coffee bar—she was so sweet and made my morning feel extra special. And truly, every single staff member I interacted with was kind, accommodating, and consistently made me feel like a valued guest. The room was spotless and beautifully maintained, with a cozy bed and thoughtful touches that made it feel like a home away from home. The amenities were top-notch—from the pool and fitness center to the relaxing lounge areas. Every corner of the hotel was inviting, clean, and perfectly taken care of. Whether you’re traveling for business or just looking for a peaceful escape, this hotel delivers comfort, class, and exceptional service. I left feeling refreshed, grateful, and already looking forward to coming back. Thank you to Bismark, Arin, Nick, Dorothy, and the entire amazing team—you made my stay truly unforge

Otimo

Great

Everything was wonderful, except for the valet parking the valet young men that park cars are very rude