Stayed in the Palermo suite and it has a very musty smell, not very pleasant

Everything was excellent and definitely stay again.

Love this place. Second time we have stayed, it's a must if you're visiting Cheltenham. We had the Napoli suite

Beautiful apartment and had everything we needed plus in a perfect location. Car park was close by and secure and easy to use. Would definitely stay here again.

Absolutely brilliant

Beautiful spotless apartment.

Another great stay. Wonderful location and really helpful staff.

Cheltenham is one of the loveliest towns in UK and Strozzi Palace is well located as a base. It is a modern and quite well appointed apartment that is very clean and efficiently operated but does not provide easy access for help or real cooking/food preparation. Once inside there is no information on how to, for example, turn on the heated towel rail, though common sense and a bit of sleuthing does help.

Excellent location, parking pre arranged (with a charge).. A quality apartment with everything you need

Difficulty checking in, door codes didn’t work, had to call the main number in pouring rain which wasn’t great

Great location, great style and aesthetic, easy entry with the access codes, clean room. However, the room stank of damp likely due to the air conditioning unit. The bed was a memory foam mattress, which gave little to no support to my back. Everyone has different mattress preferences but definitely not my preference at all, woke up with a bad back. The flush button on the toilet was broken, the soap dispensers in the showers also didn't work.

Fukk of character, spacious, well-managed (Roy was exceptional)

Excellent suites and great location!

Had a lot of issues with the app there is needed to download to check in and get into the building. We had to call support to get back into the building late in the evening.

Second stay at the Strozzi - excellent as before. Since I was staying in a heatwave the air con was a godsend - 30 degrees plus outside but the suite was lovely and cool.

I absolutely loved my stay at Strozzi Palace and will definitely stay again. Minor things which could’ve addressed were that the balcony area and chair cushions need some attention but it didn’t affect our stay. The room was lovely and the staff were great. I’d highly recommend.

Great luxury apartment in the centre of Cheltenham

The apartment was very central and was well designed and clean . The bed was very comfortable. We had a small outside space which could do with some attention but a nice touch as the room was rather warm. Our room was on the 2nd floor and accessed by stairs. Communication prior to our visit was clear and helpful. We enjoy the freedom of self catering and the apartment was well equipped. We met the man in reception as we left and he was friendly but otherwise we did not need any assistance during our stay. Altogether a good experience and excellent value. Would use again.

Stylish if small apartment with good kitchen amenities. Some milk sachets would have been a nice addition. Very handy for town centre and the festival I was attending. Some street noise during the night. Check-in via an app but communication was excellent in this regard. Would use again.

This stay was fabulous. Had everything we required, plus little extras like robes and slippers. Very clean and tidy! Would recommend highly.