Great stay! The staff is very friendly and helpful. The included breakfast is good. They have coca tea and hot water available throughout the day. The location is very convenient. The room I had was clean, came with a heater and was very dark at night which I liked. If you’re sensitive to sound, you may not want to have a room in the front of the hotel as it can get loud however it did not bother me. Would recommend.

Café da manhã poderia ser melhor, cama boa, chuveiro bom. Funcionários prestativos. De 6 tomadas do quarto apenas duas funcionavam (nosso pino do Brasil caía), aquecedor vazava um pouco de óleo no chão.

El lugar tiene buena ubicación muy tranquilo

Excellent location: a brief walk to the central plaza. Room was simple and clean. The staff was very friendly and helpful.

서비스가 좋았습니다. 특히 고산병으로 힘든상태였는데 대형산소통을 상태가 좋아질때까지 사용하도록 지원해 줘서 적응하는데 상당한 도움이 되었지요.

Their service was so good. And also the location of hotel is great to do siteseeing.

location

Horrible! Very rude staff

Noisy courtyard and outside. Breakfast was ok.

Localização perfeita. Café da manhã fraquíssimo.

Our stay was very comfortable and very convenient to the 2 squares. Staff was very fiendly and accomodating. Breakfast was great and coffee was amazing. Its also connected to a separate bake / coffee shop which had great pastries and empanadas. Thank you for a great stay.

The staff were very helpful.

the staff are amazing, location is great

We had an unexpected change to our travel itinerary and we're really grateful the Hotel Villa Mayor had availability. We had a double room (2 twin beds). The location is unbeatable. It's right on the main square. No hoofing it up a hill to get to your room. It was a nice small, clean room with an incredible location. The only downside was the noise level. Because it's in such a central location you can hear the excitement at the square - totally out of the control of the hotel but something to consider if you're a light sleeper. We really enjoyed our stay.

Staff was helpful and very accommodating. I had a room facing the plaza—it was a tad loud celebrating a feast day, but also a joy to be around. I knew it would be loud in the plaza (from reading previous reviews) and didn’t mind. Walls were a tad thin though, I had a room right under the stairs, so I could hear everyone coming up and down. My bathroom window also oddly opened up just under the stairs as well. But my room had 2 beds, a desk, a chair, and an area to put my belongings. It was nice that they also provide a boxed breakfast if you have to leave early for an excursion. Overall, a wonderful spot so close to all the action in Cusco.

Super helpful staff to take care of all our needs, flexible. Great location for everything, but that means you can hear the traffic and people outside. No parking and didn’t notice any AC but great for walking travelers at the heart of the city

A experiência com esse Hotel foi terrível. A única coisa que salva é o atendimento de uma das meninas da recepção e a localização. As instalações são barulhentas e cheias de pequenos problemas. Cusco é uma região que você já fica naturalmente cansado, um hotel com dois lances de escada e sem elevador é inviável. Em especial, no nosso caso, tivemos ainda a falta de água por duas noites seguidas. Mas a cereja do bolo é o café da manhã. Não aceite nem de graça. Colocam uns pães na mesa, um suco, um café, manteiga e geleia e te oferecem um ovo. Dois hóspedes passaram mal após comer o ovo por 4 dias. Infelizmente não tem o que recomendar desse hotel, apenas boa sorte para quem quiser arriscar.

The location of the place is spot on without it being too crazy. It’s steps away from the hustle and bustle but still a blow away that it’s quiet enough. The place has its old charm but i expected it because I wanted to feel the full experience of the history and be around the culture without it being too modern. The lace can use some fixing but I was more than happy with it. The service was exceptional and they even packed me snack bags for my tours. If your looking for no fuss, emerge in Peruvian experience and close to it all, this is the place to be.

Very clean and friendly. Breakfast was not much but that was ok with us.

Great view to Plaza Regocijo and amazing location