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Hotel was dirty. Homeless people were sleeping in the lobby and lurking around the property at all times. It smelled like an animal shelter in the lobby and cigarettes in my room. Our room was barely cleaned and the shower and bathroom were obviously not cleaned.

The hotel room was in need of many updates and repairs. The chair at the desk was ripped. The faucet in bathtub was running and wouldn’t stop. The mirror in the bathroom was worn and needed to be replaced. The bed was so uncomfortable. No hairdryer. The kitchenette had no supplies. And they had an ironing board and no iron. It also felt very unsafe. And our bathroom door don’t even close, The “safety” latch on the door was broken.

They did a pretty good job keeping up with clearing snow during a heavy storm- very much appreciated!

The floor of the room was very dirty. My daughter was walking around barefoot and her feet were black. It did not appear that the floor had been cleaned in a long time

Okay

It seems like it is a place for locals to live paying weekly rent

Iron board was broken and there wasn’t an iron!

The first room we were put into was dirty and smelled of mold. There was hair that did not belong to us in the bathroom, on the stove and IN the bed. Once moved into a different room there was still hair in the bed.

The room felt neglected. No wifi on the tv worked and the room was super cold despite the heaters being on all night

A very shady hotel in a terrible neighborhood

Don't know

Good place nice nothing special but nice good staff

Room needs furniture upgrade. The staff is always nice and helpful. I know its hard to have a better selection of breakfast items when you residents the take all items available and leave none for anyone else.

Found dried blood on the blinds on the window in the bathroom on the floor in the elevator on the floor not very clean. Had to pay by hour for Internet. Grounds unkept. Staff not really friendly. DO NOT RECOMMEND

The bed in the room was terribly uncomfortable like in a dorm room, the hallways amelled like burnt food and cigarettes, and the security downstairs is riduculous. You can't have a guest privately unless you come downstairs in front of everyone to let them in. No discretion whatsoever. Bunch of people alwaysnoutside the doors chainsmoking cogarettes all night. Will not stay here again

The staff at the front desk was rude

From the Boston area and headed to Providence for the night. The location was easy for our plans. We arrived at the exact time for check-in. (Maybe 15 earlier) the rooms weren’t ready and they asked us to wait which turned into about 45 minutes just about of waiting before we can fully check in and get to our room. There was a woman in the lobby that has been there for an extended period of time on the phone in a fight with someone yelling profanities no one said anything. Upon finally getting to our room which was clean the blinds are broken so I had the parking lot lights blaring in all night. A lot of the doors to get into the building or having issues so all night long being on the ground floor, we heard the doors banging as people entered an exit the building at some point in the middle of the night they were people outside in the parking lot arguing. There was never information given for the free Wi-Fi that was advertised or the breakfast that was supposed to be included when we left in the morning. I did not see anything. The staff at the desk didn’t really seem too friendly, which made me uncomfortable to say anything at all considering I didn’t sleep at all. I could’ve saved myself money and just drive back to Boston in the middle of the night.

There was no hairdryer. Water pressure was good. Too many kidd

Could not fill requests for amenities that were advertised. Out of silverware and plates, we received only 2 plates and 2 forks, no cups, no cookware. Could not fill requests for toilet paper. Fee breakfast was empty and not refilled multiple days. Advertised room as queen bed and couch, room had two beds. Wifi was spotty at best. TV would not connect to wifi. Would definitely not recommend this hotel to anyone.