Rating & Review Keseluruhan Heart of England, Northampton by Marston's Inns

The positives: fairly cheap. Adequate parking. Wasn’t disturbed by pub customers as pub not busy and annexe room separate from pub. Staff pleasant. Room clean and bed comfortable. Negatives: room very tired and dark. Poor soundproofing between adjacent rooms. Bathroom fittings old and slight drain odour. Didn’t eat at pub but didn’t see any viable alternatives nearby for dining. Ok for cheap overnight stopover.

Nice all round hotel needs a bit of t l c in places

Great place to stay, good location, easy to check in and good standard to the room.

Stayed here to be close to Silverstone circuit for Moto GP. Did the job, 15 minutes to the circuit. Room clean, bed comfy, hot shower. Communal areas really need cleaning up and decorating. Not a good impression! Glad room was better!

I had a rather abrupt arrival from a member of staff who I believe was the chef but not entirely clear. He was quite irritable and rude and seemed to be trying to deliberately be antagonistic. This was quite a sour start to the stay. In general the room was well cleaned and adequate, and the stay was made much better by a member of staff who was involved in manning the desk and breakfast in the morning. I didn't get her name but she had a much better manor in working with people.

Didn’t have all menu available, seemed like new staff being trained unsure of what to do getting things wrong

Clean & comfortable

I like the architecture and design of the property, like the area as I have lots of memories living near by for 4 years, love local diner and antic shops, to have chinese food next door was also convenient, appreciate to have a quiet room. I was only regret not to have a brush for the toilet in the bathroom.. The staf was very kind and friendly.. so thank you all

Excellent value for money, with very comfortable room and bed. Food and drinks great and again, good value. Very warm and friendly welcome. Highly recommend, would stay again.

I received a really friendly welcome from Penny and had a very nice, clean, spacious room. This is an old building so clearly isn’t shiny and new, but was perfectly adequate for my requirements. It was lovely having the bar downstairs, and the offer of pub food if needed. Would definitely stay there again. Excellent value and lovely, friendly staff. Lots of free parking in their car park.

Uncomfortable bed - two singles pushed together as a large bed. Why? Dead battery in TV controller so no TV Heating (radiator) not working and the provided fan heater was noisy

Lovely room outside, (no stairs). Very very comfortable and big bed. Powerful shower. Ordered food and the lady behind the bar carried the tray to my room. Spacious room. A little noise from next door, but the bed was so comfy, I went straight to sleep.

Comfortable stay for the night. However they were late opening for breakfast.

Excellent

Booked this as a change from the blandness of chain hotels and it was fairly cheap …..but…. The old adage you get what you pay for. It was fine the bed was comfortable, room not that warm but there was a heater I could have plugged in. The downside was the four steep steps down to the bathroom, which was very big. The water was not really hot enough for a lingering soak which was a pity as it was a much bigger bath than I have at home. The windowsill needs some tlc as it looks quite awful when you are in the bath. Staff friendly and willing. Breakfast was fine though could have been a bit hotter.

Poor quality food. Small serving of lukewarm soup, no butter provided with the bread. Cowboy burger was good, but small portion of fries. Breakfast took a long time from order to serve, sausage overcooked and dry, beans lukewarm.

Nice place, friendly staff and the food was great. Quiet room and good value for money.

Nothing

Check in was quick and the service during evening meal was very pleasant and quick. The rooms are basic but very clean. Breakfast is not setup for a business person. The member of staff this morning was running late, no coffee or cereals ready to eat all food and drink needed to be ordered. I left without breakfast due to the waiting.

Good nice village.