Very loud at 5am and onward.

We booked hotel mainly for the pool. It wasn’t until we arrived that we learned the pool was closed and had been for 3 weeks already. It should have been mentioned when booking that pool was out of service The housekeeping staff need to tone down their cursing. When outside among visitors to the hotel they need to respect the people around them

Pool and hot tub was down for the 6 days we were there. Thats why we picked the hotel for.

Great hotel

The room was very clean the staff was very friendly and lots of parking

Good

Privacy

Way nice hotel. Rooms and beds are extremely comfortable. Pillows are a bit soft, so bring your own or ask if they have firmer pillows. Other than that I highly recommend this property.

Lovely thoughtful decor in rooms. Excellent food at the attached restaurant. Would stay again!

Yes. Excellent and freshly made!!! Pancakes were yummy!

I

Na

Staff was very friendly. My three nights day was very pleasant. Hotel is very clean.

Rooms and staff are great. Gym/pool are well kept. Only draw back is the services provided. For the price, no comp. breakfast or any perks is a little disappointing knowing you can get all the above for less at other hotels in GP. Still a really good stay!

Very clean rooms and friendly staff

Clean

clean, comfortable, good location

It was a nice stay. Safe and comfortable.

I chose this hotel for it's convenient location and "pool". We were assigned Room 403. - During our first evening, the bathroom vanity faucet erupted with a blast of air and water, followed by 30 seconds of DIRTY BROWN WATER. We did not drink it or shower in it after that. After paying $200+ per night, I was quite disgusted to have to "camp out" in our room with water bottles. This was by far the worst thing wrong. - The switch on the bedside light on one side did not work. We tried a different bulb, but it was the switch, not the bulb. - The LCDs on the thermostat were illegible: we could not predict the temperature we were setting. - The sheets were papery, crinkly, and in the case of the bottom sheet abrasive. I felt like I was being exfoliated all night. - The pool and hot tub were "closed" during our stay. We had hoped to have the family over for a Christmas swim as we have done at another hotel in Grande Prairie, but could not. - The TV "system" was idiotic and almost impossible to use, despite my background in programming and Engineering. - They have a ridiculous, threatening-sounding sign in the elevator specifying a fine if the elevator stops during our trip. We will avoid all Sheraton and Marriott Hotels in future.

The front desk staff was wonderful both days, love the amount of parking.. But the hallway seemed a bit grungy and overall the place seemed a bit worn down since we