Rating & Review Keseluruhan Brockencote Hall Hotel

Ate in the bar area. Excellent food and knowledgeable about gluten free requirements. Room was well decorated and some nice finishing touches. My only criticism was that the shower should be updated

Delightful property!

Beautiful hotel, the most comfortable bed and attentive service from staff. Bartender made the best old fashioned drink my husband has ever had. Will definitely be back

We stayed for a family wedding close by. Beds were very comfortable. Bath could have been cleaner. Otherwise if we needed to be in the Bromsgrove area again, we would definitely come back!

A lovely setting for a quiet break

This was a surprise stop for us, and we were super grateful for it. The hotel had comfortable beds, great food, excellent staffing, and just a really amazing bar (please try the French 75!). Our room was a cold, and they brought us extra blankets and a space heater immediately. Very responsive and attentive to guest needs. Perhaps our only quibble, and I say this to help the staff who must want to tear out their hair during each shift, is with the music: there is a kind of easy listening pop-covers loop that contains about 4 songs. You best like "Torn" a great deal because you will hear it like five times at breakfast. It must be required because when we first entered the bar another set of songs was playing, and was promptly changed to the weird "clone" music.

Very friendly and helpful staff

Avons été hébergés dans l'annexe mais malheureusement la literie est de mauvaise qualité (matelas affaissé) car à priori l'annexe a été récemment rénovée.

Stayed in the secluded cottage and it was wonderful

Excellent hotel. I thoroughly enjoyed my stay there.

This was a weekend stay so we could attend a local event and Worcester. We received a very friendly and helpful reception. The accommodation is beautiful decorated, high quality and very comfortable. We stayed in the Lodge suite, thank you for the upgrade.

Fabulous stay lyn reception dayna Luke fabulous staff we will be back

There were so many positives about our stay, from the courtesy call from Angela the day before arrival, the check-in where we were personally shown to our room, the extra touches so often missing these days e.g. bathrobes provided, the standard & variety of welcome tray options and complimentary flapjack/fruit. The dinner and service was as amazing, as was the last time we dined. So refreshing as a nut allergy sufferer to have personal information and a dessert option adapted to suit. The only minor negative if I had to find one was the carpet in the bedroom was stained (teabags missing the bin from previous occupant at a guess and needs deep cleaning), but otherwise perfection - well done!

Lovely hotel, helpful staff

One of the best hotels I’ve stayed in. Wonderful knowledgeable staff. Nothing was too much trouble. Made very welcome. Lovely dinner and the room was just perfect

Lovely hotel, great staff.

Very friendly and helpful welcome. Really pleasant, relaxing place to stay in picturesque surroundings. We stayed for 2 nights. We'll be back for sure.

Friendly staff, lovely hotel and great food.

Lovely staff

I can't express how wonderful our stay was here. The hotel goes above and beyond in every instance. It's an absolutely beautiful building in a picturesque part of the country. The staff were extremely polite and gave a top notch service throughout the entire stay. The food, both dinner and breakfast ,was delicious and high quality. We were given a free room upgrade and placed in accomodation that was beyond expectation. The bedroom and bathroom were huge! The room was pure comfort and very exquisitely decorated. There was a special turn down service as well, so that when we returned to the room, the bed was prepared for us to climb into, cups were laid out with chamomile tea bags at the ready, slippers were by the bed, and soft radio music was playing through the TV. I've never experienced anything quite like this before and was just overwhelmingly happy with the detail of service. We also were able to use the conference room facilities during our stay and were provided with everything we needed. Checking in and out was a smooth experience. I would highly recommend the venue. It has many beautiful rooms, from the bar and restaurant spaces, to the library. Truly an enjoyable stay that I'll remember for a long time to come!