Rating & Review Keseluruhan GLOBALSTAY. Gorgeous Apartments in the Heart of Toronto

Great location!

The property was fair at best. Many items where emailed to them that where noticed. Check in procedure is sketchy at best. I've ever had to wait in the street for a stranger to approach to check into a properry. There needs to be a better safer way. Also 11am checkout is too early should be a window 12-1pm.

This property was so hard to check into. It was night when arrived and we were told to go in, the elevator wouldn’t work without the front desk guy activating it which he didn’t do until we came back. Also, do not believe parking is included it’s 20$ per day per car and you have to let them know IN ADVANCE otherwise you won’t have parking. Also the parking guy will need to meet at a specific time as if you don’t have plans and if you don’t, good luck finding parking. We cleaned the place inside out before leaving, turned on the dishwasher and the washer with all the towels in (as requested), we were told we left non-removable stains from a tiny blanket and charged 150$ for it. Just want to let you know what you’re in for here. Anyways, we thought everything had ended up getting well and we got a surprise 150$ lost, payments for additional parking, they even charged us for “additional person” because we were 6 instead of 5 but on Expedia we wouldn’t have paid for that…don’t book this!

It was a great stay and walking distance to everything

Great place, thanks!

Liked the 61st floor view. Quiet .Right downtown. Never got to use their parking garage. Had to park elsewhere and it gets expensive. One of the complaints i have is they need a rubber mat in the shower extremely slippery. And used the couch bed had bars poking through used 2 quilts to help. All in all it was a great place to stay.

The property was nice, but beware if you have a car. I paid for a parking spot, and during the entirety of my 3 day 2 night stay, the garage fob did not work. There was no easy access into the garage, and every time we needed to enter, we had to wait on an uphill ramp for up to 20 minutes, for the chance of a building resident to enter or exit the garage to get the door open. I made multiple calls to the front desk and to GlobalStay, and no solution was provided. If you expect smooth access with a car, be warned; your schedule will be affected with the amount of waiting needed. Furthermore, I requested a partial refund for the inconvenience, as garage access should be expected with payment, and provided video proof of the malfunctioning fob, but the refund request was denied.

Voleur, vous ne respectez pas vos heures de rencontres et vous ne remboursez pas.

Après être arrivé 1h d’avance au point de rendez-vous . Ils nous ont répondu 20 minutes passé l’heure de rencontre que leur représentant ne serait pas là avant un autre 20 à 30 minutes ce qui est inacceptable. Nous avons manquer une activité réservée et pour éviter de gâché le reste de notre voyage nous nous sommes rendu à l’hôtel le plus près pour réserver une autre chambre. GlobalStay refuse de nous rembourser et ne nous on même pas redonné notre 200$ de dépôt de sécurité

Had everything we needed with a ceacking view

Great location

The property was in very poor condition upon my arrival. A contractor was still working on the walls and asked me to wait until he finished. Once he left, the apartment was full of dirt, dust, and debris. I contacted the property manager immediately about the lack of cleanliness, but received no response. I recorded several videos of the apartment’s condition and sent them, again requesting that someone come to clean. Still, I got no action—only a vague reply saying the manager was "aware" and would take care of it. After waiting patiently and seeing no resolution, I decided to check out early and move to another place. When I informed them I was leaving before my booking ended, they simply asked “what happened?” I explained once again how dirty the apartment was and asked if cleaning would be arranged. I received no further reply, and they refused to offer any refund. I then contacted Hotels.com, explained the situation, and was told the property denied the refund request. It’s extremely frustrating to feel powerless in this situation and see my money wasted. I’ve been a loyal Hotels.com customer for over 20 years and have never had an issue like this. It’s deeply disappointing that this could not be resolved. I must warn others: do not book with GlobalStay. They are unprofessional, unresponsive, and show no intention of resolving serious issues—they take your money and leave you helpless. I realized I can only upload photos below but I have several videos to share.

Location was great! Able to walk to most things

We came to watch a Blue Jays game and could easily walk to Rogers Place. Everything we needed was nearby. The apartment balcony overlooked Lake Ontario and was close access to the harbor. Check in and check out was easy and quick.

I was not able to sleep Because the condo was at Celcius and there were no instructions for the A/C. Also; there was no toilet paper but leftover. I was still happy with the location and the communication that it was highly important to me. Ah the towels smelled bad as well.

Good location. Sufficient space.

Incredible communication. Great place!

This was the dirtiest property I have ever stayed in in my life. I contacted them for a refund, but they said because I didn’t send the pictures the same day where I was at a leafs game and didn’t even see the place till I got home at 11 PM. I was so disgusted that I checked out 6 AM. The carpets were completely black. Toiletries were not restocked and I wish there was an area here where I could update pictures.. completely disgusted worst property I’ve ever stayed and I am a traveller

Within the heart of downtown & walkable distance from C N Tower

This apartment failed to communicate that the sofa bed is not available to sleep the 3rd person. What they have is just small sofa. The washer also failed to work properly on our last night before departure which was quite inconvenient. I would not come back for sure.