On arrival we had booked via the hotel a taxi, which due to the new customs and passport control, meant he could not wait for us ! We still got charged OK, understand that. The room we had did not have a phone so unable to contact reception staff, then the plug in the bath would not let the water escape, so a member of the reception did a temporary repair. We were then moved after a couple of days to a room which we had supposedly booked ? Which had only a shower, several light fixtures were broken and it just looked as though there was no care. Also we booked the hotel as it had a roof terrace and bar, on our first night we were told no bar, so no after dinner drinks for us. I’m just not sure they understood what was happening, so unfortunately I cannot give them a good review.

This is a very quaint and quiet boutique hotel overlooking a Bernini fountain in a lovely Piazza. Breakfast was included, and enough to last until dinner. It was served on a rooftop patio that was sunny and lovely. The roof was well appointed. It was a good location and a perfect choice to complement the hectic pace of Rome.

Oda genişti ve konumu güzeldi. Teras kullanılmadığı için akşam oturmak için kullanamadık. Batı kapalıydı. Odada bazı eksikleri vardı terlik gibi ama istediğinizde temin ettiler. Odalar arası ses geçişi çok, bu konuda hassas biri rahat edemeyebilir. Genel olarak iyi bir konaklamaydı.

Yes great Breakfeast Beautiful view and friendly service NICE big room!!

Everyone was extremely helpful with everything we needed! It was centrally located and a beautiful place to stay! Daytime and night! Right in Palazzo Barberini! Metro stop, pharmacy, grocery, restaurants, shops, etc just outside your door!!

Overall very good. Breakfast could have been better.

Lovely boutique hotel in a fabulous location Super breakfast on the terrace. All staff were so helpful and friendly. Good to have the Metro so close and a great choice of restaurants nearby. All in all an amazing stay.

朝食メニューは乏しい

Clean room, staff was very friendly close to shops, the fountain and restaurants

Das kleine Hotel liegt perfekt an einer Metrostation und diversen Geschäften und Restaurants, wobei ein Zimmer in höheren Stockwerken zu empfehlen ist für die Aussicht. Wenn man das Fenster schließt, ist es im Zimmer leise.

Room was spotless, the staff very helpful and the upstairs area available to guests which was lovely

Palazzo Caruso is a lovely hotel, in the heart of Rome…close to so many monuments and sights. The staff, Jino and Louisa are the best…warm, friendly, caring and helpful. While we did not have breakfast in the hotel (we have in prior visits)….it is very fresh and plentiful. Our room was beautifully appointed and clean. It was very cold in Rome this January, but the Palazzo Caruso heating system was wonderful and kept us warm and cozy when in our room. Whenever in Roma….we will stay at the Palazzo Caruso on Barberini Piazza. Thank you for a wonderful experience in the Eternal City.

Nice, friendly staff. Clean rooms. Great location. Metro and bus station very close.

The staff was extremely nice and courteous to make sure you had a nice stay. Peter fixed a wonderful breakfast every morning. Perfect location. Highly recommend this hotel

Beautiful hotel in a great location. The staff was very friendly and helpful. Good communication. Highly recommend.

Very good location, very convenient. Close to Spanish Steps.

Lekker ontbijt en een zeer schone kamer

Very clean and very roomy and had a special ‘closet’ to unfold two suitcases. Very convenient.

The room style and cleanliness, and the location were highlights of this hotel, which I had known based on my prior research and the description of others was accurate. However, if you have an adjoining room, you can hear everything coming from that room--television, full on conversations, etc. The other downside is that the hotel does not provide the typical creature-comforts of U.S. based hotels--no luggage service; no slippers/robe, no central lobby. It reminded me of an Air BNB or a stay at someone's home.

Smaller than expected. No installations to be 4 stars