The check-in was very easy for us. Our Italian is limited but they spoke English quite well. They were very nice people. The breakfast was beautiful, and we sat at a table in the corner next to a window with a magnificent view. Lovely cappuccino! The room was a little tired and could use an upgrade but the bed was comfortable and the view was fantastic with a little balcony on which to sit. The Wi-Fi worked very well. The bidet was a very tight fit and I am not a big person. The shower leaked at the back next to the bidet. The view, as I mentioned is truly a dream view.