Rating & Review Keseluruhan AmericInn by Wyndham Merrill

Big and very clean room. Great staff

rooms were easily accessible lots of available parking easy preregistration

Had a tv issue,

Was very clean. Could use new pillows and washcloths/hand towels.

Beds were very comfortable and room was very clean. My only disappointment was the continental breakfast the only item worthwhile was the waffles. Fyi bring your own breakfast.

The front lobby smelled like sewer. There was nobody at the front desk several times throughout our stay. The pool never had towels restocked had to constantly ask for them at the front desk. When I went down to eat breakfast, there was no fruit, meat or coffee left. I waited 10 minutes and staff never returned like they advised. The hot tub was warm but not hot like you would expect.

The breakfast area did not meet expectations based on pictures and descriptions.

POOL AND HOTTUB

The room needed a little extra work. The bathroom wasn’t the cleanest, but we dealt with

We called the night before to check-in early as we are coming out of town. When we arrived . We were told we would have to pay 50 dollars to check in early. But was never told that when we called. We ended up going to a different place and had no problem checking in early.

Great stay for an overnight. The property appears to be starting a renovation. The rooms weren't too dated in my opinion, but the lobby was. Check-in and checkout was easy. Parking was plentiful and I liked that they offered an option for adults to use the pool later than children. The only feedback I have is if you need a late checkout, this hotel doesn't offer it. I requested a late checkout and they said the hotel in general does not offer it. They do offer breakfast but I didn't have an opportunity to try it. Very comfy and plenty of space. Thank you again!

The stay it self was fine with no issues. We booked on Hotels.com with the option to pay at the hotel. The hotel charged our credit card twice. We called 6 days after we had stayed their. I was told by the front desk that the refund had already cleared and I needed to call my bank. It has been 6 days since the stay and the refund was the same day and cleared the same day is what I was told. My bank does not have a transaction showing the credit took place. When I asked to speak to a manager she said she would not be in for 4 days and I had to wait until Sunday. I asked to speak to someone else and was told there is nothing they can do but have me wait 4 days. This is incredibly disappointing a clear error on their part that they have said they are aware of is not their problem and I need to wait.

We had a very nice long suite that was recently renovated. It was comfortable and clean. The pool, hot tub, and breakfast were great!

Nice room clean compared to the others in this area

I was traveling with my Labrador to take her to be bred which meant a 2 - 3 day stay. So I needed a pet-friendly hotel. I booked a King efficiency in order to have a small kitchenette and to have a bit more floor space. My room was on the first floor and near an outside door next to the green space for pets which made it easy to walk my dog outdoors as needed during the day and at night. The staff appreciated a well-behaved dog and gave her special attention whenever when we were in the main lobby. I felt very welcome and the general manager, Kathy, was particularly helpful. On my first night there were problems with my TV connection and the front desk attendant quickly offered to come to the room and resolved the problem. Excellent and friendly service.

The wall unit for heat made a horrible noise all night and I was unable to sleep. When I told the staff at the front desk the first girl said she knew, I asked why did they rent me that room, the second girl said it was fixed . And then the manager said there was nothing she could do because we booked with Expedia. Just disregard for customer service.

Kwik Trip across street! Safe, clean and friendly

No

Worth every penny! Clean and the staff friendly 😊

We had a great stay. Our young kids enjoyed the pool and the laid back nature of the motel. The pool area ran out of towels each day we swam. Also, given we were there on a holiday (Thanksgiving and the day after Thanksgiving), we were a little bummed that the breakfast ended at 9AM. They also ran out of food both days we ate breakfast there. I know that it is a busy time for the motel, but hopefully next year they will plan ahead for breakfast supplies.