The host can speak English very well. You can email him any questions and expect clear response. The staffs were very friendly and eager to help. You can tell that the people running the place have generations of experience serving guests.
I recommend this for those who want to enjoy a few days of skiing/snowboarding up in the Yuzawa region. The Nakazato Ski Resort will be where you go skiing/snowboarding. They have shuttle services going to the inn, rental shop, nakazato ski resort, and echigoyuzawa station.