Lovely clean and spacious room. Very friendly welcome and helpful staff. Great location and multi storey car park very close by.

Great location, right next to the town hall. Staff are brilliant and hotel is great value for money. Food and drink is first class.

Clean and comfortable room, polite staff and ideal location right in the centre of Chester. The nearest parking is only a 5-10 minute walk away and costs £8 for 24 hours. Unfortunately we didnt have chance to eat here as we only stayed 1 night and had other plans but the food being brought out to other guests did look great. Would definitely stay again!

Easy check in, great room and excellent location

The room was larger than I expected but a bit outdated, with two single beds pushed together to make a bed (standard practice I know). Bathroom was little bit old, with a shower head that couldn’t be rotated downwards. Rooms were noisy (as described) as room 1 was above the pub and could clearly hear the music until the pub shut. The location is brilliant though, right in the centre with easy walk of everything.

Room was great. Very spacious with a super king bed and three windows overlooking the Christmas Market,which was amazing. Bit noisy with other guests coming in late and banging doors, also woken very early with draymen delivery of barrels of ale.

Our room was big lots of room , roon was very clean spotless, the staff are anazing friendly and helpful. The hotel.is in a perfect location next to town hall and Cathederal.

Bathroom a little dirty but room itself good and the room was very big could do with a sofa to make lounge area in corner

The hotel was nice, food in the restaurant was lovely and staff were absolutely lovely. Our room was clean and spacious. However, we were rudely awakened at 5.45am by the drayman who was making a delivery to the cellar. Barrels were thrown and rolled down the dray delivery hatch for well over an hour finally stopping around 7.00am. Not impressed :-(

Friendly staff, great location! Festive feels ahead of the holidays.

just generally nice

Lovely location and friendly staff. Bit of an issue with the shower but that was resolved after I reported it. Really nice pub and rooms

Friendly staff and great breakfast. Very central to everything you need in Chester

Not applicable

Very good big room comfortable night stay

Friendly staff

Excellent stay. Thank you

Really nice hotel, I didn't use the pub or restaurant part, but the hotel was brilliant, can be a bit loud with the live singing etc in the centre which isn't far from the property, but I did know this would be the case, no issues at all, would recommend for sure.

Had a lovely stay there,, location was superb...had a superior room which was lovely too

Great location in the centre of town. Facilities felt a bit tired but that's to be expected for a building of this type. Can't fault it.