Rating & Review Keseluruhan Hôtel Hélianthe

Helpful front desk

this hotel is a family owned/ managed hotel. Everyone was super friendly and helpful. It is located very close to the sanctuary and is on the quieter side of town. However, everything is close by. The room was comfortable and clean. We were very satisfied with the overall service.

Quiet, safe and a close walk to the grotto. Stayed there for the past 3 trips to Lourdes.

I’m only writing with regards to the room we stayed. The carpet smells and very small room. Be sure not to take the double bed economy when making reservations or ask the size of the room. Had we knew the size we should have reserved a bigger room. Location is good walking distance to St Bernadette’s house and the Sanctuary. Very helpful reception staff as well as the complimentary breakfast is great.

Le chauffage n'était pas assez efficace et le fait que la chambre était juste à côté de l'ascenseur a accompagné pas mal de bruit produit par d'autres clients rentrant à leurs chambres. Mais les personnels étaient accueillants et chaleureux. Très haute qualité d'hospitalité.

Basic hotel thats close to the church. 10 minutes walk to the train.

very well positioned. it provides basic needs, but the fact that it is so well positioned, and close to every single spot, makes it worthwhile

Está muy cerca del Santuario de Lourdes y la casa de Santa Bernardita

Good located near the Fountain Lourdes and Sanctuaries of Notre-Dame de Lourdes. A lot of shops and restaurants around. Breakfast was ok. No variety of cheeses or sausages or eggs like scrambled eggs only boiled eggs. Room very small and just one socket.

Our stay in Hotel Helianthe was really great.The staff were really helpful and with the half board option we managed to get really good breakfast and dinner. The hotel was so close to Lourdes church, town and even the station. We were so happy with our stay, but only a bit worried on our room, as the bath and toilet didn't have any exhaust fan. But all the other facilities make this cons nothing. Overall 4/5.

Perfetto. Grazie mille per tutto.

The best parts of this facility are the restaurant and the location. It is by the river, and just a 10 minute walk from the main church and grotto. There is ample shopping nearby. The food is terrific here! The downsides: my room smelled bad, like sweat. It was not crowded, so they should have waited a day or two after the last customers, and let the room air out. I left my window open to bring fresh air in, but it was very cold outside, so it was difficult to do. It's a good property, but they need to allow the rooms to air out better in order to avoid this problem. The air was so fresh in Lourdes. When I got back to my room, it was nasty-smelling.

It took us a few winding roads to get to Hotel Helianthe, but it was well worth it. The staff were so friendly and accommodating! The rooms, while not huge, accompanied a nice sized bathroom. All accommodations were very clean. The Hotel was walkable to the many sites of Lourdes. The breakfast in the morning had many options at their self serve buffet. I would highly recommend Hotel Helianthe and their staff!!

according to what I paid. it was ok.

Überaus freundliches Personal. Geht auf alle Fragen ein. Sehr sauber. Ausgezeichnetes Preis -Leistungsverhältis.

Excellent service, conveniently close to the grotto, good breakfast. Will always stay at this hotel when in Lourdes.

Un accueil chaleureux et un emplacement idéal à 5 mn du sanctuaire et des restaurants.Proprete,calme et parking gratuit. Vraiment une bonne adresse que je conserve pour mes prochaines venues à Lourdes.

I understand that this hotel is not a 5-star hotel but I also don’t understand how they have a 3-star. The rooms were extremely dirty, with the carpet full of stains, water pipes in the bathroom exposed, and no safe to keep our personal items. The restaurant at the property had menus for the days we tried once and the food they faves was completely different from the menu. When we ask about it the answer we got it’s all we have. The inside of the building was in really bad condition. On the positive side, some of the staff was very friendly especially the lady in the reception. I won’t recommend this hotel to any of my friends or in general.

Location was great. On site parking is a real bonus. Friendly staff. Food and rooms were basic but better than most in this location

la verdad no he tenido ningun problema y fue todo muy bien , excepto la habitacion era muy pequeña de espacio para moverce para una persona discapacitada , el personal fue muy amables y muy atentos .